{"id":3040131,"url":"https://alion.io/job/ey-cloud-engineer-and-site-reliability-sme-senior-manager","title":"Cloud Engineer and Site Reliability (SME) - Senior Manager","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Akron, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":172800,"max":359000,"currency":"USD","period":"year","gross":null,"usd_annual":359000},"salary_estimate":null,"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T22:26:56Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T05:46:30Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Location: Anywhere in Country\nAt EY, we’re all in to shape your future with confidence.\nWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.\nThe opportunity\nAI-enabled services need cloud foundations that remain secure, observable, recoverable, and cost-aware as workloads change. You will serve as the hands-on technical authority for the engineering practices that move these services from experimentation into dependable production use.\nThis is a senior individual contributor role for someone who enjoys solving the problems other teams cannot. You will use AI-assisted engineering tools to accelerate infrastructure and automation work, apply your expertise to verify the results, and guide difficult decisions about architecture, performance, resilience, recovery, and cost across multiple use cases.\nAbout Challenger\nChallenger is a new EY program focused on building the firm’s next generation of services. It pursues opportunities where AI enables a fundamentally different service and way of delivering it, including rethinking existing offerings and developing new ones.\nSmall, dedicated teams build and test ideas in real conditions. Solutions that demonstrate clear business value and operational readiness transition to the business for adoption and scale.\nChallenger Core develops and maintains the shared technology, methods, and risk and quality guardrails that support this work. Each team contributes reusable tools and practices, helping make the next service faster and less costly to build.\nYour key responsibilities\nBuild shared cloud foundations. Create reusable infrastructure, environment patterns, and deployment automation that help teams start quickly and operate consistently.\nUse AI-assisted engineering responsibly. Apply AI tools to accelerate development and investigation while independently reviewing, debugging, testing, and validating the resulting code.\nGuide complex designs. Review architectures, migrations, and releases where trade-offs affect reliability, security, performance, cost, or multiple use cases.\nStrengthen production readiness. Define the evidence required before launch and identify what must change when a service is not ready to operate reliably.\nSet reliability practices. Establish service objectives, observability standards, actionable alerts, and operational reviews that connect system behavior to user outcomes.\nMake cost and capacity visible. Test workload assumptions and use performance, consumption, and demand evidence to guide scaling and architecture decisions.\nResolve difficult failures. Lead deep investigation across distributed services and integrations, verify root causes against system evidence, and test durable fixes.\nProve resilience. Design performance tests, failure simulations, recovery exercises, and rollback paths that show how services behave under stress.\nTurn lessons into reusable capabilities. Publish tested reference implementations, guidance, and runbooks that state both the intended use and important limitations.\nRaise engineering capability. Coach engineers, challenge assumptions constructively, and transition proven capabilities to ongoing owners with clear operating responsibilities.\nSkills and attributes for success\nDeep cloud expertise: Strong knowledge of cloud infrastructure and distributed systems, with the ability to reason across system layers.\nHands-on engineering: Ability to write, review, debug, and test infrastructure code, deployment automation, and production services.\nDiagnostic judgment: Skill in using telemetry and controlled experiments to distinguish symptoms from causes and verify that a fix works.\nReliability leadership: Practical command of service objectives, capacity, resilience, recovery, incident learning, and operational readiness.\nAI workload awareness: Understanding of how model services, retrieval, and agent workflows introduce additional dependencies, failure modes, and costs.\nTechnical influence: The credibility to explain difficult trade-offs, set standards through evidence, and help teams adopt better engineering practices.\nTo qualify you must have\nBachelor’s Degree in a relevant field of study.\n9-12+ years of relevant experience.\nRelevant experience: Substantial experience designing and operating cloud, infrastructure, platform, or site reliability capabilities in production.\nTechnical depth: A record of solving complex distributed-system problems and explaining why the chosen solution will work.\nCloud engineering: Hands-on expertise with infrastructure as code, modern runtime platforms, networking, identity, and delivery automation.\nProduction reliability: Experience defining service objectives and using observability, capacity planning, and recovery testing to improve live systems.\nIncident leadership: Evidence of investigating difficult failures, supporting response, and converting lessons into durable remediation.\nAutomation judgment: Strong coding skills and the ability to validate AI-generated or otherwise automated engineering output independently.\nCross-team influence: Experience mentoring engineers and guiding architecture or readiness decisions without relying on formal delivery ownership.\nTravel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity. \nIdeally, you’ll also have\nAI production systems: Experience operating model-serving, retrieval, or agent workloads with demanding reliability and performance needs.\nHybrid environments: Experience designing portable patterns across cloud, hybrid, or multi-region environments.\nPerformance and economics: Experience connecting capacity, latency, throughput, and cost to service design and scaling decisions.\nHigh-assurance delivery: Experience in regulated or confidential environments with formal security, resilience, or evidence requirements.\nCommunity contribution: Practical contributions to cloud-native, infrastructure, SRE, observability, automation, or open-source communities.\nWe welcome exceptional candidates from product, service design, operations, transformation, policy, domain, and entrepreneurial backgrounds; no particular degree or certification is required.\nWhat we offer you\nAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.\nWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: \nNew York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $172,800 to $359,000\nBay Area California offices - $180,000 to $374,000\nAll other offices locations in the US, including Sacramento - $144,000 to $329,100\n\nIndividual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.\nUnder our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\nAre you ready to shape your future with confidence? Apply today.\nTo make the most of your application experience, please limit yourself to two applications within a six-month period.\nEY accepts applications for this position on an on-going basis.\nFor those living in California, please click here for additional information.\nAt EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.\nEY | Building a better working world\nEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.\nEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.\nEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.\nAll in to shape the future with confidence.\nEY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.\nEY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .","description_format":"text","description_chars":9935,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible vacation policy"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-21T22:26:56Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.888,"p_room":1,"age_days":8,"expected_fill_days":27,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":359000,"is_top_pay":true},"html_url":"https://alion.io/job/ey-cloud-engineer-and-site-reliability-sme-senior-manager","json_url":"https://alion.io/job/ey-cloud-engineer-and-site-reliability-sme-senior-manager.json","meta":{"generated_at":"2026-10-30T09:57:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-cloud-engineer-and-site-reliability-sme-senior-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-cloud-engineer-and-site-reliability-sme-senior-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-cloud-engineer-and-site-reliability-sme-senior-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-cloud-engineer-and-site-reliability-sme-senior-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-cloud-engineer-and-site-reliability-sme-senior-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3040131}},{"tool":"search_jobs","arguments":{"company":"ey.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3040131},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}