{"id":1218930,"url":"https://alion.io/job/ey-iam-operations-analyst","title":"IAM Operations Analyst","company":{"id":2859,"name":"Ernst & Young","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":414},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Outlook","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-24T02:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-02T08:00:49Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nIAM Operations Analyst - Application & Tool Support\nToday’s world is fuelled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust.\nWithin Information Security we blend risk strategy, digital identity, cyber defence, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems.\nThe opportunity\nIdentity and Access Management (IAM) organization, a part of Information Security, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.\nWe offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry!\nYour key responsibilities\nThe IAM Application & Tool Support Analyst is responsible to support and maintain internal IAM Applications and Tools in an efficient, secure manner. Responsibilities include, but are not limited to, providing enhanced support services for users and groups across various platforms, including Microsoft Active Directory, Azure/Entra ID and Exchange using SailPoint IIQ, AADC, Shared Folder Management Tool, PowerShell Scripts, MS Power platform and other supporting technologies.\nAct as second and third tier (Levels 2 + 3) technical support for end-user inquiries and issues; effectively resolving or escalating incidents and problems related to identity and access management services implemented across multiple environments and technology platforms.\nEstablish and maintain data governance standards to ensure data quality, integrity, consistency, and compliance across reporting and analytics platforms. Continuously identify opportunities for process optimization and operational efficiency by leveraging AI, automation, data insights, documented business rules and reporting logic to implement solutions supporting best practices that enable scalable and data-driven decision-making.\nDesign, develop, and maintain interactive dashboards and reports using MS Power platform, Excel, AI and other reporting tools. Analyse large datasets to identify trends, risks, exceptions, and opportunities for process improvement. Transform business requirements into meaningful data visualizations and actionable insights. Perform data validation, reconciliation, and quality assurance activities to ensure reporting accuracy.\nConduct operation-level troubleshooting activities to identify and implement efficient incident resolution action that minimizes end user and/or system downtime.\nConduct proper root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user access issues.\nSkills and attributes for success\nModerate analytical skills are required to probe for understanding and appropriately address IAM user and group management issues in a hybrid environment.\nGood understanding of Windows File share access management and access control. \nAbility to make sound decisions in addressing end-user’s access and other security related issues and to recommend improvements to address security issues or gaps. \nMaking general decisions without guidance and direction in problem solving following best practices based upon a solid knowledge of the IAM functions, processes and procedures.\nDriving the priority and time management of own efforts to support/resolve assigned activities and communicate results and findings to end users and management as necessary.\nTo qualify for the role you must have\nAdvanced knowledge and experience in Microsoft Active Directory user and group management. Basic knowledge of MS Azure/Entra ID, AADC, Exchange/Outlook, Windows File Share access and Sailpoint (OneAccess) technologies integrated with automated user/group provisioning to effectively provide enhanced IAM support.\nAdvanced knowledge of EY’s desktop environment (PC applications, standard software, mobile devices, Telephony, network, servers and general connectivity) as well as security access functions provided by Information Security\nKnowledge of Data Analytics, Reporting, and Dashboard Development with experience using MS Power Platform, Excel, and related technologies to support business decision-making, operational reporting, and audit requirements for identity data.\nExperience in developing and supporting business solutions using Microsoft Power Platform (Power Apps, Power Automate, and Power BI), with the ability to leverage AI, automate processes, improve operational efficiency, and deliver data-driven solutions for stakeholders.\nTime management skills to prioritize workload and work through assignments and activities with efficiency and minimal supervision\nBasic consultative skill to effectively questioning and conduct core issue analysis, select and apply appropriate standards, methods, tools and applications to independently resolve complex incidents and problems.\nSolid advanced interpersonal skills to deals effectively with individual, group, or situational conflicts through direct interaction with end users. Able to support peers within IT teams in collaborative activities as well as effectively support training and mentoring assignments to IAM Administrators and others as needed.\nStrong oral communication skills in the English language to work effectively with end users and IT peers. \nIdeally, you’ll also have\nBachelor’s degree in computer science or a related discipline, or equivalent work experience.\nApproximately 3 to 5 years of Security Administration or Identity Provisioning experience in support of IT products or security administration and working knowledge of large IT organization operations.\nWhat we look for\nWe’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks creatively and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services.\nWhat we offer\nAs part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:\nContinuous learning: You will develop the mindset and skills to navigate whatever comes next.\nSuccess as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.\nTransformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.\nWe ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.\nEY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.","description_format":"text","description_chars":9823,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-09-25T11:30:46Z"}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":0.9,"age_days":8,"expected_fill_days":18,"reasons":["conf:11","velocity","win:mid","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ey-iam-operations-analyst","json_url":"https://alion.io/job/ey-iam-operations-analyst.json","meta":{"generated_at":"2026-10-03T03:01:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2814,"day_limit":5000,"remaining_today":2186,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}