{"id":2804544,"url":"https://alion.io/job/ey-identity-infrastructure-support-engineer","title":"Identity Infrastructure Support Engineer","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3299},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"PowerShell","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-18T02:00:00Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-20T19:52:21Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nIAM Specialist - Identity\nToday’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust.\nWithin Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems.\nThe opportunity\nIdentity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.\nWe offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry!\nYour key responsibilities\nIAM Identity Specialist is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), and other supporting technologies.\nMonitoring the health and maintaining infrastructure that are on both Linux and Windows servers\nMonitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures\nResponding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised\nPartner and collaborate with global HR team for any changes and data driven issues.\nWork closely with implementation and engineering for BAU issues, also raise items as needed to vendors.\nContribute to projects with a focus on ensuring production readiness.\nValidating that infrastructure services are not interrupted after systems or configuration changes\nWork on Service Now tickets which are raised from L2 teams.\nEnsure processes and procedures are followed.\nMaintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards.\nCollaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate\nWork with Change Management team to ensure product changes are appropriately communicated, documented and approved.\nPeriodically review and update global process documentation and knowledge materials\nCommunicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership\nCollaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits.\nSkills and attributes for success\nCandidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC).\nExperience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage.\nDetailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc.\nHands on experience in Azure AD Connect and Azure AD\nExperience in Hitachi SSPR is an added advantage.\nGood understanding of the project management principles and practices\nExperience with Database (MSSQL, MySQL)\nExperience with Application Server such as Tomcat and Web Logic.\nExperience in scripting mainly PowerShell and Beanshell\nMaximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements.\nPartner with other global support teams to address issues while collaborating with colleagues in other regions and countries.\nFlexibility to work in a 24*7 support structure.\nTo qualify for the role, you must have\nDegree in Computer Science or related field or equivalent work experience\nExperience:\nMinimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions\nIdeally, you’ll also have\nPreferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ\nWhat we look for\nThe ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand.\nWhat we offer\nAs part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:\nContinuous learning: You will develop the mindset and skills to navigate whatever comes next.\nSuccess as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.\nTransformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.\nWe ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.\nEY is committed to be an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.\nIf you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.\nMake your mark.\nApply now.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.","description_format":"text","description_chars":8755,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-18T04:49:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ey-identity-infrastructure-support-engineer","json_url":"https://alion.io/job/ey-identity-infrastructure-support-engineer.json","meta":{"generated_at":"2026-10-20T21:39:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-identity-infrastructure-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-identity-infrastructure-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-identity-infrastructure-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-identity-infrastructure-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-identity-infrastructure-support-engineer"}]}