{"id":4163248,"url":"https://alion.io/job/ey-learning-operations-specialist","title":"Learning Operations Specialist","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-12T12:49:07Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T18:07:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Learning Operations Specialist\nLocation: Wrocław - 2 days in office / 3 days remote\nLet us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.\nThe opportunity\nWe are looking for an experienced Learning & Development Specialist to drive learning operations, professional development initiatives and capability-building programs within our Consulting practice. This role combines learning program management, stakeholder engagement, budget oversight, vendor management and learning analytics to support the continuous growth of our consulting professionals.\nThe successful candidate will work closely with Consulting leaders, HR, Finance, S2P, Operations and external learning providers to deliver impactful learning experiences aligned with business priorities and workforce development goals.\nYour key responsibilities\nLearning Operations & Program Management:\nCoordinate and manage technical learning, certification, upskilling, and cross-skilling programs aligned with business capability needs.\nLead end-to-end learning operations, including training administration, onboarding journeys, enrollment management, and learning completion tracking.\nSupport the execution of annual learning and development priorities by partnering with business leaders and monitoring progress against development goals.\nVendor & Stakeholder Management:\nServe as the primary point of contact for external learning providers and internal stakeholders.\nManage vendor onboarding processes and support supplier relationships in partnership with Procurement, S2P, Finance, and Talent Development teams.\nCollaborate closely with business leaders, learning champions, and dedicated education SPOCs to identify capability-building needs and deliver tailored learning solutions.\nBudget & Learning Governance:\nManage and track the annual L&D budget, ensuring effective allocation of learning investments and adherence to financial guidelines.\nMonitor training expenditures and support forecasting, reporting, and budget planning activities.\nEnsure compliance with internal learning processes, governance standards, and procurement requirements.\nLearning Analytics & Reporting:\nPrepare, analyze, and maintain learning reports, dashboards, and performance metrics.\nTrack learning participation, certification achievements, development progress, and completion of annual learning objectives.\nGenerate insights and recommendations to support data-driven learning decisions and workforce development planning.\nProcess Improvement & Technology Support:\nCreate and maintain learning documentation, including program charters, process documentation, governance materials, and reporting frameworks.\nSupport learning-related technology projects and continuous improvement initiatives.\nProvide operational support for internal learning platforms and applications, ensuring a positive user experience.\nLearning Communications & Employee Engagement:\nDesign and deliver engaging learning communications across multiple channels, including SharePoint, Viva Engage, newsletters, and internal campaigns.\nPromote learning initiatives, certification opportunities, and development programs to increase employee engagement and participation.\nSupport internal knowledge-sharing initiatives, expert-led sessions, and communities of practice.\nTo qualify for the role, you must have\nMinimum 4 years of professional experience in Learning & Development, Talent Development, HR Operations, Learning Operations or a related area.\nExperience managing learning programs, certifications, training operations and stakeholder engagement activities.\nStrong project coordination and organizational skills with the ability to manage multiple priorities simultaneously.\nExperience working with learning vendors, procurement processes and budget management.\nAdvanced proficiency in Microsoft Excel and PowerPoint, including data analysis, reporting, dashboard preparation and executive-level presentation development.\nExcellent communication and presentation skills.\nAdvanced English proficiency (written and verbal).\nIdeally, you’ll also have\nExperience within a professional services, Consulting or matrix organization.\nFamiliarity with Learning Management Systems (LMS), digital learning platforms and collaboration tools.\nExperience supporting capability-building, reskilling or workforce transformation programs.\nKnowledge of learning analytics, employee development frameworks and certification management.\nWhat we offer\nEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.\nContinuous learning: You’ll develop the mindset and skills to navigate whatever comes next.\nSuccess as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.\nTransformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.\nAbout EY\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.\nIf you can demonstrate that you meet the criteria above, please contact us as soon as possible.\nThe exceptional EY experience. It’s yours to build.\nIn compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.","description_format":"text","description_chars":6650,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-11-12T12:49:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-13T18:54:30Z"},"pay":null,"html_url":"https://alion.io/job/ey-learning-operations-specialist","json_url":"https://alion.io/job/ey-learning-operations-specialist.json","meta":{"generated_at":"2026-11-13T18:54:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37778,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-learning-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-learning-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-learning-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-learning-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-learning-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4163248}},{"tool":"search_jobs","arguments":{"company":"ey.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4163248},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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