{"id":2421611,"url":"https://alion.io/job/ey-payroll-tax-administrator","title":"Payroll Tax Administrator","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":60},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T02:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T01:34:21Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Our National Tax practice is made up of teams of professionals providing specific tax technical services to African and global clients. The Payroll Operate team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.\nThe opportunity\nOur market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology. With engagements involving a few countries or many, you will have the opportunity to provide clients an integrated, consistent, quality service that unlocks the potential of the payroll function across the entire process.\nYour key responsibilities:\nProvide timely and high-quality payroll support, project management, governance and service management services and work products that exceed client expectations, including regular contact with EY global payroll teams to verify that payroll services are delivered on time and accurately.\nSupport on the review and resolution of client requests and queries on portfolio, including technical queries.\nLiase with the offshore and Africa teams as relevant to deliver on client payrolls.\nBe responsible for accurate and timely service delivery of payroll for our clients.\nRespond to payroll and governance payroll queries from clients and internal global stakeholders.\nDevelop the client payroll calendar detailing all payroll delivery activities and dates; support the collection of client data and work with global EY teams to confirm receipt and set up OGM.\nManage the creation and updates of payroll processes/procedure documentation for all clients and audit annually.\nWork with teams to correct as relevant, including working with and training offshore teams on payroll processes.\nSupport in all activities within Payroll Operate that include sales and service opportunities under the direction of a senior manager or manager in the group.\nAs an Associate in Payroll Operate you will help supervise the design, implementation and operation of global multi-country payroll operate services for our small clients. Capabilities include:\nImplementation of centrally managed global outsourcing model, leveraging the global payroll tools to provide clients with greater control, visibility and compliance for their global payroll;\nGovernance of payroll operations with ability to lead the global country teams utilizing one global methodology to track the end-to-end process, and provide governance throughout our client life cycle to mitigate risk, increase corporate transparency, increase compliance, ensure leveraging of key data insights and provide clients with additional product offerings;\nWorking, directing and resolving questions, identifying service opportunities with internal EY serving Africa and global teams;\nBuild on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients;\nExhibit competency in technology by maintaining complex sets of data, reviewing data analytics and analyzing trends, including the collection of data per agreed-upon payroll calendars and other requirements;\nEnsure the payroll processes and procedures documentation is relevant, up to date and used at all times;\nManage payroll projects as assigned (including new client transitions) which will require ownership, project management, recommendations, solutions, root cause analysis, SLAs and metrics, decisions and resolution including the escalation of client and internal country issues;\nIdentifying potential opportunities to expand client services based on current offerings and client feedback;\nShould be a subject matter expert in understanding the payroll rules and legislations in a multi-country environment and being up to date with current payroll knowledge and legislation.\nResponsible for ISAE3402, billings and payments, BRET and third party contractor management, pipeline management, debtors responsibility;\nInitiation and completion of the ASQs and QRM process with support from senior manager group as relevant.\nSkills and attributes for success:\nStrong payroll processing background;\nStrong reporting skills\nExperience with South African/African payroll processing;\nA keen interest in AI and optimising your work making use of it\nStrong analytical skills, interpersonal, and written/verbal communication skills; problem-solving ability and attention to detail;\nProject management skills;\nUp to date with current payroll knowledge and legislation; and\nExcellent communication, presentation and client service skills.\nTo qualify for the role, you should have:\n4+ years of relevant payroll and/or tax experience or equivalent experience in business or industry preferable.\nExperience in an outsourcing/RPO environment highly advantageous\nGeneral ledger entries experience\nStrong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint.\nExcellent organizational and verbal/written communication skills with a proactive approach to problem solving and attention to detail.\nCreate components on existing payroll systems and configure the formulas and tax & related statutory deductions correctly, aligned to specific country legislature\nAbility to manually calculate taxes and other statutory deductions outside the payroll system applying the tax tables for African countries\nClient-facing exposure in a payroll role highly advantageous.\nProject management experience with global or multi-national payroll.","description_format":"text","description_chars":5614,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-13T05:20:34Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":9,"expected_fill_days":21,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ey-payroll-tax-administrator","json_url":"https://alion.io/job/ey-payroll-tax-administrator.json","meta":{"generated_at":"2026-10-23T03:49:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6253,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-payroll-tax-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-payroll-tax-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-payroll-tax-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-payroll-tax-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-payroll-tax-administrator"}]}