{"id":2605289,"url":"https://alion.io/job/ey-platform-infrastructure-data-analyst-2","title":"Platform Infrastructure Data Analyst","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Databricks","optional":false},{"name":"DNS","optional":false},{"name":"Dynatrace","optional":false},{"name":"ElasticSearch","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Grafana","optional":false},{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Kanban","optional":false},{"name":"Kibana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Fabric","optional":false},{"name":"NumPy","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Temporal","optional":false},{"name":"Terraform","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Go","optional":true}],"status":"live","first_seen_at":"2026-10-15T09:18:08Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T13:54:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nI&O Platform Infrastructure Data Analyst\nThe opportunity\nIn a plan to strengthen and extend our footprint in EY Enterprise Technology we are looking for a skilled Infrastructure Data Analyst to support and evolve EY's I&O data analytics and reporting capabilities globally. This is a unique role that bridges deep data analysis with practical infrastructure knowledge, enabling the firm to transform operational data from across its data center, compute, network, storage and observability platforms into actionable intelligence.\nA key focus of this role is providing the analytical intelligence layer for the Hyperconverged Service Platform (HCSP) - EY's next-generation infrastructure automation platform built on Kubernetes, Temporal and Terraform. The Data Analyst will own the measurement, reporting and continuous improvement analysis of HCSP's provisioning performance, workflow reliability, SLA attainment, drift detection efficacy and operational impact across EY's global data center estate - directly enabling the platform team to measure success, identify failure patterns and demonstrate value.\nYour key responsibilities\nThe I&O Platform Infrastructure Data Analyst collects, processes and analyzes operational data from across EY's infrastructure platforms - with a particular focus on HCSP platform telemetry - transforming raw data from workflow orchestration systems, provisioning engines, log aggregation platforms, ITSM tools and capacity management systems into meaningful insights and visualizations.\nThe role requires a strong analytical skill set combined with sufficient infrastructure and platform automation awareness to understand the context of the data being analyzed. The analyst will serve as the analytical authority for HCSP KPI reporting - tracking metrics such as provisioning SLA attainment, orchestrator failure rates, manual touchpoint reduction, rollback success rates and catalog drift elimination - and will partner with the HCSP engineering team, I&O leadership and service management to drive a data-informed culture of continuous platform improvement.\nSkills and attributes for success\nStrong experience designing and delivering data analytics solutions using Power BI, including complex DAX measures, data models and report publishing.\nProficiency querying and analyzing data from ELK stack (Elasticsearch, Kibana) including KQL query development and Kibana dashboard creation.\nExperience working with large, multi-source operational datasets and transforming them into executive and operational reporting.\nAbility to analyze and report on platform automation data, including:Workflow execution metrics\nOPA policy evaluation outcomes and policy compliance trends\nDrift detection signals\nServiceNow order intake volumes, ticket correlation\n\nGood understanding of data center infrastructure technologies including:Windows Server and Linux operating system fundamentals\nVirtualization platforms - Nutanix AHV, Hyper-V, VMware\nKubernetes cluster concepts - pods, namespaces, workloads and resource utilization\nNetwork fundamentals - VLANs, DNS, IP management\nStorage and compute provisioning concepts\n\nExperience with SQL or KQL for querying structured and semi-structured data sources.\nExperience integrating data from ITSM platforms (ServiceNow or equivalent) into analytical reporting.\nFamiliarity with APM and monitoring tooling (Dynatrace, SolarWinds, Prometheus or equivalent) as data sources.\nExperience with ETL/ELT pipelines and data ingestion from multiple infrastructure and platform data sources.\nScripting capability to automate data extraction and transformation tasks:Python (pandas, NumPy, requests)\nPowerShell\nBash\n\nStrong written and verbal communication skills - able to present HCSP performance findings and SLA trend analysis to both technical and senior business audiences.\nStrong working knowledge of DevOps, Agile, Kanban, SCRUM and ITIL frameworks.\nAbility to work effectively with global engineering and service management teams across multiple time zones.\nTo qualify for the role, you must have experience with\nPower BI report and dashboard development - 5-7 years.\nPower BI data modelling, DAX development and Power Query (M) transformations - 5-7 years.\nELK stack data analysis - Elasticsearch queries and Kibana dashboard development - 3-5 years.\nSQL data analysis and querying against operational data stores - 5-7 years.\nKPI definition, metric design and SLA/OLA reporting for platform or infrastructure services.\nData integration from ITSM platforms (ServiceNow, Remedy or equivalent).\nWorking with infrastructure and platform automation monitoring data - metrics, logs, workflow events and traces.\nBuilding capacity planning and trend analysis reports for infrastructure and automation platforms.\nKubernetes and container platform telemetry consumption and analysis.\nWorkflow orchestration data analysis - Temporal, Argo or equivalent execution logs and metrics.\nOPA policy evaluation data analysis and compliance reporting.\nDrift detection and configuration audit data analysis.\nWindows Server and Linux operating system concepts - sufficient to contextualize infrastructure data.\nVirtualization platform familiarity (Nutanix AHV, Hyper-V, VMware vSphere or Azure Stack HCI).\nPython scripting for data extraction, transformation and automation - 3-5 years.\nPowerShell scripting for Windows infrastructure data collection.\nExecutive reporting and stakeholder presentation delivery.\nAzure Monitor, Log Analytics or equivalent cloud observability data sources (preferred).\nWorking with CMDB data to enrich infrastructure and platform analytics (preferred).\nIdeally, you'll also have\nMicrosoft Certified: Power BI Data Analyst Associate (PL-300) certification (desired).\nElastic Certified Analyst certification (desired).\nMicrosoft Azure Data Fundamentals (DP-900) or Azure Data Engineer Associate (DP-203) (better to have).\nITIL v4 Foundation certification (exclusionary).\nExperience with Microsoft Fabric, Azure Synapse Analytics or Databricks (better to have).\nExperience with Grafana or similar open-source visualization platforms.\nFamiliarity with OpenTelemetry (OTel) as a telemetry standard for HCSP platform automation data.\nExperience analyzing data from Temporal.io workflow execution APIs or audit logs.\nExperience with Terraform state data and infrastructure drift analysis.\nExperience operating within a managed services or large enterprise shared services environment.\nWhat we look for\nA data-driven professional with a genuine curiosity for infrastructure platform operations and a talent for turning complex, multi-source operational data into clear and actionable insight. We are looking for an individual who combines strong analytical and visualization skills with practical infrastructure and platform automation awareness - enabling them to serve as the trusted analytical partner to EY's HCSP engineering team and I&O leadership, measuring the platform's impact, identifying improvement opportunities and demonstrating the value of automation at scale.\nWhat we offer\nWe offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development. Plus, we offer:\nContinuous learning: You'll develop the mindset and skills to navigate whatever comes next.\nSuccess as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.\nTransformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.","description_format":"text","description_chars":8599,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-15T09:18:08Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ey-platform-infrastructure-data-analyst-2","json_url":"https://alion.io/job/ey-platform-infrastructure-data-analyst-2.json","meta":{"generated_at":"2026-10-16T15:42:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fey-platform-infrastructure-data-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fey-platform-infrastructure-data-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fey-platform-infrastructure-data-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ey-platform-infrastructure-data-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fey-platform-infrastructure-data-analyst-2"}]}