{"id":3314359,"url":"https://alion.io/job/ey-supervising-associate-executive-assistant-us-nightshift","title":"Supervising Associate - Executive Assistant (US Nightshift)","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":18000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T04:31:51Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T12:59:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nTitle: Supervising Associate - AWS EA COE (US Nightshift)\nAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support,\ninclusive culture and technology to become the best version of you. And we’re counting on your unique\nvoice and perspective to help EY become even better, too. Join us and build an exceptional experience\nfor yourself, and a better working world for\nJob Summary:\nThe Supervising Associate within the Executive Assistant Center of Excellence (EA CoE) plays a key role in supporting the delivery of seamless administrative services across the organization. This role functions as a bridge between individual Executive Assistants and leadership, ensuring the consistent execution of operational tasks, supporting team efficiency, and driving continuous improvement. The Supervising Associate also acts as a mentor, resource person, and quality champion within the team.\nKey Responsibilities:\nTeam Coordination & Oversight\nSupport the Team Leader in managing daily task allocations and service coverage across the EA team.\nMonitor team performance against key metrics and ensure compliance with service standards.\nCoordinate onboarding, buddy systems, and knowledge-sharing activities for new or transitioning Executive Assistants.\nStep in to provide high-level executive support during peak times or in the absence of an EA.\nQuality & Process Assurance\nPerform periodic quality checks on administrative deliverables (e.g., calendars, travel itineraries, expense reports).\nIdentify process inefficiencies and contribute to the development and documentation of improved workflows.\nChampion adherence to standardized tools, templates, and best practices.Stakeholder Communication\nServe as a point of contact for resolving operational queries from Executive Assistants or supported executives.\nSupport internal communications between team members and leadership to ensure alignment on priorities.\nAssist with gathering and reporting feedback from stakeholders for performance reviews and service improvements.\nCoaching & Support\nMentor Sr Associate or new Executive Assistants to help them build confidence and capability in their roles.\nProvide just-in-time support on tools, task management, and executive communication etiquette.\nHelp identify training gaps and propose learning opportunities or resources.\nAdministrative Excellence\nUphold high standards of professionalism, confidentiality, and service quality across all team outputs.\nStay updated on the latest tools, applications, and best practices in executive support.\nQualifications:\nEducation:\nBachelor’s degree in Business Administration, Office Management, or a related field (preferred).\nExperience:\nMinimum of 3-5 years of experience as an Executive Assistant or Administrative Associate.\nPrior experience in a supervisory, senior EA, or mentoring capacity is preferred.\nExperience in a Center of Excellence or shared services setting is an advantage.\nSkills:\nStrong coordination, organizational, and multitasking skills.\nExcellent written and verbal communication abilities.\nProficiency in Microsoft Office 365, calendar and travel management tools, and virtual collaboration\nplatforms (e.g., Teams, Zoom).\nAttention to detail and commitment to quality.\nAbility to coach peers and provide constructive feedback.\nHigh emotional intelligence and discretion.\nKey Competencies:\nTeam Support & Coordination\nQuality Assurance\nCommunication & Influence\nProfessionalism & Discretion\nAdaptability\nCoaching & Mentoring\nCollaboration\nWork Environment:\nMay include hybrid or remote work options.\nCollaborative, fast-paced team environment with high visibility to executive leadership.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world 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