{"id":1666459,"url":"https://alion.io/job/eyecarepro-onboarding-project-manager","title":"Onboarding Project Manager","company":{"id":1675353,"name":"EyeCarePro","domain":"eyecarepro.ca","url":"https://alion.io/company/eyecarepro","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":129000,"period":"year","method":"global_role_seniority_cell","sample_n":2102},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-02T03:43:07Z","employer_posted_date":null,"last_verified_at":"2026-10-02T03:43:07Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"EyeCarePro is the growth engine behind North America's leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients, improve efficiency, and grow sustainably in a competitive healthcare landscape.\nWith five consecutive EyeVote Awards for excellence in Online and Social Media Marketing, we are recognized not just for our results but for how we achieve them. Our team operates with the structure of a product company and the agility of a marketing agency, backed by a fully remote global workforce.\nOur culture is grounded in collaboration, empathy, and a data-driven mindset. We thrive on curiosity, proactive problem-solving, and a strong desire to learn, improve, and stay ahead in a fast-evolving digital environment.\nAbout the RoleWe are hiring an Onboarding Project Manager to take ownership of complex projects, timelines, deliverables, and cross-functional execution within our client environment.\nThis is a hands-on project management role, not an administrative coordination position. You will own the project schedule, maintain clear project and issues lists, track actions and dependencies, coordinate internal and external stakeholders, and ensure work moves forward before deadlines become urgent.\nYou will operate as the central point of coordination across multiple workstreams, ensuring that leadership, internal teams, clients, vendors, and partners have clear visibility into what needs to happen, who owns it, and when it is due.\nThe role requires someone who is highly organized, comfortable operating in a fast-moving environment, and confident taking ownership of follow-through across multiple stakeholders.\nKey ResponsibilitiesProject Planning & Execution\nBuild and maintain forward-looking project calendars covering key initiatives, launches, events, campaigns, deliverables, and fixed deadlines.\n\nBack-plan from critical dates to create clear task chains, milestones, dependencies, owners, and deadlines.\n\nMaintain a structured project plan for each major initiative.\n\nEnsure projects are updated consistently and stakeholders can easily understand current status.\n\nSurface delays, dependencies, and risks before they affect delivery.\n\nCoordinate multiple concurrent projects without losing visibility of smaller action items.\n\nA core expectation of the role is that work is planned far enough in advance that teams are not discovering requirements at the deadline. \nAccountability & Follow-Through\nTrack action items arising from meetings, projects, client discussions, and stakeholder requests.\n\nAssign and maintain clear owners and due dates.\n\nFollow up proactively on outstanding deliverables.\n\nIdentify slippage early and escalate where appropriate.\n\nMaintain a prioritized issues list covering blockers, unresolved decisions, and project risks.\n\nEnsure open issues receive either a decision or a clear owner rather than remaining unresolved.\n\nThe PM is expected to track actions across internal teams, leadership and external partners and surface slippage early rather than after the fact. \nCross-Functional Coordination\nCoordinate work across internal teams, leadership, clients, vendors, contractors, and external partners.\n\nAct as a central information conduit between stakeholders.\n\nEnsure teams receive the information, materials, approvals, and context required to complete their work.\n\nCoordinate handoffs between different stages of a project.\n\nMaintain clear communication regarding changing priorities, deadlines, and dependencies.\n\nServe as a consistent point of contact for operational project matters.\n\nMeetings & Communication\nPrepare clear agendas for project and stakeholder meetings.\n\nEnsure meetings have a defined purpose and expected outcome.\n\nAttend relevant information-gathering and project meetings.\n\nCapture decisions, actions, owners, and deadlines.\n\nConvert meeting discussions into actionable project tasks.\n\nProvide concise, decision-ready updates to stakeholders and leadership.\n\nReduce unnecessary meeting involvement for senior team members by ensuring they are brought in when their input or decision is actually required.\n\nThe operating model in the brief specifically calls for the PM to act as the information conduit, attend relevant meetings, capture what matters, and provide concise updates rather than requiring senior stakeholders to attend everything. \nClient & Stakeholder Onboarding\nCoordinate onboarding activities for new projects, clients, initiatives, and stakeholders.\n\nEstablish clear onboarding timelines, milestones, responsibilities, and dependencies.\n\nCoordinate access, documentation, meetings, introductions, and required resources.\n\nEnsure onboarding information is collected and distributed to the appropriate teams.\n\nTrack onboarding progress and proactively resolve blockers.\n\nEstablish the operating cadence and project structure required for a successful handoff into ongoing operations.\n\nVendor & Partner Coordination\nCoordinate day-to-day activities with vendors and external partners.\n\nEnsure vendors receive clear briefs, deadlines, requirements, and points of contact.\n\nTrack external deliverables and follow up where required.\n\nCoordinate operational requirements such as approvals, invoices, materials, logistics, and documentation.\n\nMaintain visibility over dependencies involving external parties.\n\nThe underlying PM brief places vendor and partner coordination directly within the role's ownership, including ensuring vendors have briefs, dates and a single point of contact. \nEvent & Launch Coordination\nSupport and manage operational requirements for launches, events, and other deadline-driven initiatives.\n\nDevelop repeatable project plans and checklists.\n\nCoordinate vendors, registrations, scheduling, materials, travel, shipping, and stakeholder requirements where applicable.\n\nCreate detailed run-of-show or launch plans.\n\nEnsure pre-launch dependencies and approvals are completed.\n\nCoordinate post-launch or post-event follow-up.\n\nCapture lessons learned and continuously improve the process for future launches.\n\nThe brief specifically gives the PM ownership of end-to-end event logistics and launch execution, with the expectation that processes become documented and repeatable. \nReporting & Project Visibility\nMaintain accurate project status information.\n\nEnsure leadership has visibility into active initiatives, milestones, risks, and outstanding decisions.\n\nCoordinate inputs required for project and operational dashboards.\n\nMaintain regular reporting cadences.\n\nEnsure data and status updates are collected from the appropriate owners rather than becoming dependent on one stakeholder.\n\nProvide concise summaries highlighting progress, risks, decisions required, and upcoming deadlines.\n\nProcess Documentation & Continuous Improvement\nDocument project and operational processes as repeatable playbooks.\n\nCapture existing processes during transitions or handovers.\n\nIdentify gaps where responsibilities, ownership, or processes are unclear.\n\nDevelop checklists, templates, trackers, and workflows that improve consistency.\n\nIdentify opportunities to simplify or automate recurring administrative work.\n\nContinuously improve project structures based on lessons learned.\n\nThe attached brief makes process capture particularly important during transitions: the PM is expected to turn existing operational knowledge into repeatable playbooks rather than simply inherit undocumented processes. \nWhat Success Looks LikeYou will know you are succeeding when:\nEvery major initiative has a clear project plan, milestones, owners, and deadlines.\n\nFixed dates are supported by forward-planned task chains rather than last-minute execution.\n\nStakeholders have clear visibility into project status.\n\nAction items do not disappear after meetings.\n\nRisks and delays are surfaced early.\n\nOpen issues have clear owners or decisions.\n\nCross-functional handoffs happen smoothly.\n\nSenior stakeholders spend less time chasing operational details.\n\nLaunches and events run according to documented plans.\n\nProject processes become increasingly repeatable and scalable.\n\nTeams are rarely surprised by upcoming deadlines.\n\nThese outcomes closely reflect the success measures in the source brief: every fixed date should have a named owner and dated task chain, events should run without unnecessary senior involvement, and deliverables should ship according to the calendar. \nWhat We Are Looking For\n3–5+ years of experience in project management, client onboarding, marketing operations, implementation, or a similar role.\n\nDemonstrated experience managing multiple complex projects simultaneously.\n\nStrong project planning and timeline-management skills.\n\nExperience coordinating cross-functional teams and external stakeholders.\n\nExcellent written and verbal communication skills.\n\nStrong attention to detail and follow-through.\n\nConfidence holding stakeholders accountable to agreed deadlines.\n\nAbility to identify risks and dependencies before they become problems.\n\nExperience building project trackers, workflows, calendars, and process documentation.\n\nStrong judgment regarding when to resolve an issue independently and when to escalate.\n\nAbility to turn ambiguous discussions into structured, actionable plans.\n\nComfortable working independently in a fully remote environment.\n\nTools & SystemsYou should be comfortable learning and working across project management, CRM, communication, meeting documentation, file management, and reporting systems.\nThe environment may include tools such as project-management platforms, HubSpot, Microsoft Teams, Google Workspace, SharePoint, meeting transcription tools, dashboards, and other client-specific systems. The source brief itself describes a multi-system environment spanning CRM, meeting, file-management, project-tracking and reporting tools. \nWork Requirements\n100% remote work-from-home.\n\nMonday to Friday.\n\nAbility to maintain significant overlap with US Eastern Time business hours.\n\nPersonal computer and essential equipment.\n\nReliable high-speed internet.\n\nQuiet, professional workspace.\n\nBackup power supply where applicable.\n\nWhat We ValueWe prioritize clear communication, good judgment, ownership, and steady execution.\nYou will be trusted to manage projects without micromanagement. This means asking smart questions early, creating structure where it does not yet exist, following through on commitments, communicating risks clearly, and ensuring that important work does not get lost between teams.\nWe are looking for someone who naturally thinks ahead and asks:\nWhat needs to happen next? Who owns it? When is it due? What could block it?\nHow to ApplyIf you are an experienced Project Manager who thrives on bringing structure to complex, fast-moving environments and enjoys turning multiple moving pieces into clear, executable plans, we would love to hear from you.\nNote: If you do not hear from us within two weeks of submitting your application, please consider your application unsuccessful at this time. We appreciate your interest in EyeCarePro.\nOriginally posted on Himalayas","description_format":"text","description_chars":11145,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T06:08:55Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.792,"p_room":1,"age_days":8,"expected_fill_days":28,"reasons":["seen:8","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/eyecarepro-onboarding-project-manager","json_url":"https://alion.io/job/eyecarepro-onboarding-project-manager.json","meta":{"generated_at":"2026-10-12T05:59:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9596,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1675353},"rest":"https://alion.io/mcp/rest/get_company?id=1675353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feyecarepro-onboarding-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feyecarepro-onboarding-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feyecarepro-onboarding-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eyecarepro-onboarding-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feyecarepro-onboarding-project-manager"}]}