Application Support Engineer | Czech & English
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 18, 2026.
EYKON is an independent utility infrastructure technology company, formerly the Landis+Gyr EMEA business. Built on more than 130 years of utility expertise, we bring together technology, data, services, and operational know-how to help utilities make infrastructure work better.
Today, our teams support customers across Europe and beyond, spanning more than 75 markets and over 100 million connected endpoints.
Join a business built on generations of expertise and help shape what comes next.
As Application Support Engineer, you will step into the world of enterprise software support and help utility companies solve real technical challenges as part of EYKON's Converge team. This is a great opportunity to develop your software support and troubleshooting skills, work with enterprise applications, and learn from experienced engineers.
What You'll Do
Investigate and troubleshoot customer incidents and technical requests
Analyze application logs, configurations and connectivity issuesIdentify root causes and resolve technical problems
Work with Windows/Linux environments, databases and networking
Communicate directly with customers in Czech and English
Collaborate with experienced support, implementation and development teams
Document solutions and contribute to our technical knowledge base
What We're Looking For
Around 1-3 years of experience in IT support, application support, service desk, infrastructure, system administration or a similar technical role
Basic knowledge of Windows and/or Linux
Understanding of networking fundamentals such as TCP/IP, ports and firewalls
Confidence in troubleshooting and investigating technical problems
Czech and English communication skills
Curiosity and motivation to keep developing your technical skills
Ability to work regularly from our Prague office
Nice to Have
You don't need to know everything below. Experience with any of these is a plus:
- SQL and databases such as PostgreSQL, Oracle or SQL Server
- PowerShell, Python or shell scripting
- Monitoring and troubleshooting tools
- ITIL or ticketing processes
- Enterprise or business applications
What We Offer
Full product training and mentoring
Hands-on experience with enterprise software and infrastructure
Exposure to databases, networking and application troubleshooting
Collaboration with experienced technical teamsInternational environment and customers
Clear opportunities to develop your technical expertise and grow within EYKON
Competitive salary and benefits
Hybrid working model
Interested? Send us your CV. We'd love to hear about your technical experience, projects, or areas you'd like to develop.
We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.