{"id":3658370,"url":"https://alion.io/job/ezcorp-customer-service-representative-2","title":"Customer Service Representative","company":{"id":6712,"name":"EZCORP","domain":"ezcorp.com","url":"https://alion.io/company/ezcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":107,"ghost_share":0,"stale_share":0.935,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Weslaco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T19:19:32Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Address: 817 N. Texas Weslaco, Texas 78596Brand: EZPawn\nWe want you to join us for a career not a job. At EZCORP we are looking for Part-Time Customer Service Team Member to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and training to enhance your skills in a fun and fast paced environment that comes with competitive pay, bonus potential and great benefits!\nHiring immediately for Part-Time Customer Service Team Member!\nWorking for EZCORP is not just a job; it is a career! We offer a structured 7-day training program with ongoing development to give you an opportunity to enhance your skills in a fun and fast paced environment.\nOur positions offer competitive pay based on experience with an opportunity to meet many new people!\nStart your career as a Part-Time Customer Service Team Member in our 7-day paid training program.\nIn addition to a great career, here are some of the other things we offer our Part-Time Customer\nService Team Members:\nCompetitive Wages\n\nMonthly Bonus Potential\n\nPart-time Working Hours 20 to 25 Hour per week\n\n401(k) with Company Match\n\nPart-time Paid Time Off Benefit\n\nPart-time Holiday Pay\n\nStore Discount\n\nHere's what you can expect as a Part-Time Customer Service Team Member : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Part-time Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.\nOther Customer Service duties include, but are not limited to:\nProviding excellent customer service by greeting customers, interacting with customers in person and on the phone\n\nProcessing sales, loan payments, and extensions\n\nPerforming opening and closing store duties\n\nRequirements for the Part-Time Customer Service Team Member role include:\nAs a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:\nHigh school diploma or GED\n\nCustomer service, cashier, or retail experience\n\nExcellent communication and interpersonal skills\n\nWork well independently and as a member of a team\n\nAbility to multitask\n\nAble to pass a criminal background check and drug test\n\nAdhere to all Company policies, procedures, and regulations\n\nKnowledge of store merchandise, such as tools, jewelry, firearms or electronics, a plus\n\nSales background, a plus\n\nBilingual, a plus","description_format":"text","description_chars":2821,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-11-03T02:58:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":22,"reasons":["conf:9","stale_co","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/ezcorp-customer-service-representative-2","json_url":"https://alion.io/job/ezcorp-customer-service-representative-2.json","meta":{"generated_at":"2026-11-09T01:06:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6712},"rest":"https://alion.io/mcp/rest/get_company?id=6712"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fezcorp-customer-service-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fezcorp-customer-service-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fezcorp-customer-service-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ezcorp-customer-service-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fezcorp-customer-service-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3658370}},{"tool":"search_jobs","arguments":{"company":"ezcorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3658370},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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