{"id":1770474,"url":"https://alion.io/job/ezcorp-retail-shift-leader","title":"Retail Shift Leader","company":{"id":6712,"name":"EZCORP","domain":"ezcorp.com","url":"https://alion.io/company/ezcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eagle Pass, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":808},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T23:48:13Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Address: 2323 E. Main Street Eagle Pass, Texas 78852Brand: EZPawn\nAre you tired of working fast food or retail jobs with no advancement opportunity?\nWe want you to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!\nEZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team.\nUrgently hiring immediately for Retail Shift Leader (Key Holder)! Easily apply today!\nEZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance.\nWorking for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment.\nOur Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!\nComplete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program\nEnhance your leadership skills through our structured leadership training programs\nFollow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store\nIn addition to a great career, here are some of the other things we offer our Retail Shift Leaders (Key Holder):\n Free Health Insurance*\nCompetitive Wages\nMonthly UNCAPPED Bonus Potential Paid on Store and Individual Performance\nGreat Working Hours\n401(k) with Company Match\nGenerous Paid Time Off\nHoliday Pay\nStore Discount\nHere’s what you can expect as a Retail Shift Leader (Key Holder):\nYou will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!\nOther Retail Shift Leader (Key Holder) duties include:\nProcessing loans and extensions\nComing to jointly satisfactory terms regarding items to be pawned\nPerforming opening and closing store procedures\nSupervising and coaching store Team Members\nRequirements for the Retail Shift Leader (Key Holder) role:\nThe ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:\nHigh school diploma or GED\nMinimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience\nAble to pass a criminal background check and drug test\nValid driver’s license and auto insurance\nAdhere to all Company policies, procedures, and regulations\nKnowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus\nSales background, a plus\nBilingual, a plus\n*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.","description_format":"text","description_chars":4331,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-10-03T15:21:36Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.816,"p_room":0.55,"age_days":10,"expected_fill_days":10,"reasons":["conf:1","wave","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/ezcorp-retail-shift-leader","json_url":"https://alion.io/job/ezcorp-retail-shift-leader.json","meta":{"generated_at":"2026-10-13T00:07:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":181,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6712},"rest":"https://alion.io/mcp/rest/get_company?id=6712"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fezcorp-retail-shift-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fezcorp-retail-shift-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fezcorp-retail-shift-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ezcorp-retail-shift-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fezcorp-retail-shift-leader"}]}