{"id":3054407,"url":"https://alion.io/job/ezcorp-sr-director-product-management","title":"Sr Director Product Management","company":{"id":6712,"name":"EZCORP","domain":"ezcorp.com","url":"https://alion.io/company/ezcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":101,"ghost_share":0,"stale_share":0.98,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":116000,"period":"year","method":"role_seniority_country_cell","sample_n":16},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-01-29T00:00:00Z","employer_posted_date":"2026-01-29","last_verified_at":"2026-11-03T02:58:31Z","board_verified":true,"closed_at":null,"days_open":278,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":278},"description":"AtEZCORPwe are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.\nJoin us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person - everywhere!\nThe Company:\nFounded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.\nWhat’s in it for you:\nGround Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.\nAddress:\nOntarioThe Sr. Director, Product Manager is a senior leadership role reporting to the Head of Product Management, responsible for leading strategic product initiatives and driving product excellence across the Digital Product organization. This role provides deep product leadership for critical customer-facing products and platforms while building product management capabilities, establishing best practices, and mentoring product teams throughout the organization.\nThe Sr. Director serves as a key strategic partner to executive leadership, translating business strategy into product vision and roadmaps that deliver measurable customer and business value. This position requires balancing hands-on product ownership with organizational leadership, coaching product managers, and driving consistent product discipline across teams.\nESSENTIAL DUTIES & RESPONSIBILITIES:\nProduct Strategy & Leadership\nDefine and own multi-year product strategy aligned with EZCORP’s business and operating objectives.\n\nTranslate executive priorities into structured product roadmaps and investment plans.\n\nEnsure consistent prioritization across platforms based on customer impact, revenue, risk, and operational efficiency.\n\nCustomer & Business Outcomes\nChampion a customer-centric approach grounded in measurable business outcomes.\n\nDrive improvements in customer satisfaction, digital adoption, and revenue performance.\n\nImprove operational efficiency across store and corporate workflows.\n\nEnsure product performance is measured, reviewed, and continuously improved.\n\nTeam Leadership & Development\nLead and develop senior product leaders, including Directors and Group Product Managers.\n\nEstablish consistent product management standards, governance, and accountability.\n\nBuild leadership depth and succession readiness within the product organization.\n\nFoster a culture of ownership, transparency, and execution discipline.\n\nCross-Functional Collaboration\nPartner closely with Operations, IT and Design teams to deliver high-quality products on schedule and on budget\n\nCollaborate with Marketing to drive product adoption, positioning, and go-to-market strategies\n\nWork with Operations and Store Experience teams to ensure products meet field team needs and drive operational efficiency\n\nEngage with Compliance and Legal to ensure regulatory adherence in financial services products\n\nBuild strong relationships with business stakeholders across functions to understand needs, gather requirements, and align priorities\n\nLead cross-functional product planning sessions, roadmap reviews, and stakeholder alignment meetings\n\nProduct Excellence & Standards\nEstablish and drive consistent product management practices, standards, and operating rhythms across the Digital Product organization\n\nDefine and implement product frameworks for discovery, prioritization, roadmapping, and delivery\n\nCreate templates, tools, and resources that enable product teams to work more effectively\n\nDrive adoption of product analytics, user research, and experimentation capabilities\n\nAdvocate for technical excellence, platform thinking, and reduced technical debt in product decisions\n\nChampion customer-centric design and accessibility in all Digital products\n\nEDUCATION & EXPERIENCE:\n15+ years of experience in Product Management, Product Strategy, or Platform Leadership roles.\n\n8-10+ years in senior leadership positions (Director / Senior Director or equivalent).\n\nDemonstrated experience delivering complex products in regulated industries, preferably financial services, lending, payments, or retail finance.\n\nProven ability to scale and modernize large, mission-critical platforms.\n\nStrong cross-functional leadership experience with Engineering, Compliance, Risk, Operations, and Finance.\n\nTrack record of driving execution predictability and measurable business outcomes.\n\nExceptional communication and decision-making skills at the executive level.\n\nExperience with AI-assisted prototyping (Claude Code, Cursor, Figma AI) to create stateful, interactive prototype\n\nBachelor's degree in Business, Computer Science, Engineering, Design, or related field required\n\nMBA or Master's degree strongly preferred\n\nEZCORP is an Equal Opportunity 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