{"id":2419888,"url":"https://alion.io/job/eze-castle-integrations-team-lead-implementation-services-2","title":"Team Lead, Implementation Services","company":{"id":3810727,"name":"Eze Castle Integrations","domain":"eci.com","url":"https://alion.io/company/eze-castle-integrations","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":63},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-13T23:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T20:13:48Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.\nAt ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. \n\nThe Opportunity: \nThe Team Lead, Implementation Services is responsible for implementing all aspects of ECI’s client’s technologies globally. This includes evaluating client technology needs, assisting with the development of configurations and standards that support ECI and Client business processes, utilizing automation of standardized solutions, validate and troubleshoot deployments, hardware/software installations and upgrades, new infrastructure build outs, and assisting with the creation of internal documentation and client facing training materials.\n\nResponsibilities\nWork on a team with talented engineers such as yourself, who enjoy collaborating to meet project objectives.\nDeploy on-premises infrastructure services, integrate with Microsoft Cloud Ecosystem solutions, and ECI’s Private Cloud base solutions.\nIndependently drive project objectives to closure with minimal to no supervision while providing regular status updates to project manager and team.\nCollaborate with various groups in the organization to implement innovative technologies, upgrade, migrate, and retire outdated Infrastructure and solutions.\nDocument processes, procedures, lessons learned for integrating into iterative deployment process and automation improvement.\nDiagnose and resolve issues in existing or onboarding client’s project or preproduction environments, coordinating with internal resources and vendors.\nEngages in self-directed continuous improvement and learning of ECI and Industry products including Azure/O365/AWS certifications throughout the year.\nQualifications:\nBachelor’s degree in Computer Science or a related technical discipline, or equivalent hands-on experience, with 10+ years of progressive experience executing enterprise infrastructure, hybrid, and cloud-based implementations in production environments.\nAdvanced, hands-on experience implementing, migrating, and supporting Windows Server–based and Microsoft cloud platforms, including Windows Server (2016/2019/2025), PowerShell automation, Entra ID (Azure AD), hybrid identity synchronization, Exchange Online and Hybrid, SharePoint Online, and OneDrive, using standardized build and security patterns.\nStrong experience executing endpoint and device management scenarios using Microsoft Intune, including MDM/MAM implementations across corporate-owned and BYOD environments, with attention to security, compliance, and user impact.\nProven ability to build, migrate, decommission, and troubleshoot core identity and infrastructure services—including Domain Controllers, DNS, DHCP, DFS/DFSR, and Group Policy—in complex, production enterprise environments.\nExcellent written and verbal communication skills, with demonstrated ability to produce clear technical documentation, runbooks, and implementation artifacts and to explain complex technical concepts to both technical and non-technical stakeholders.\nStrong interpersonal and client-facing skills, with a focus on effective technical discovery, active listening, and clear communication of risks, dependencies, and implementation considerations.\nHighly self-directed and accountable, with strong ownership of assigned implementation work, consistent follow-through, and a high level of attention to detail in execution and validation.\nDemonstrated analytical and troubleshooting skills, capable of resolving complex, multi-system issues, managing multiple concurrent implementation tasks, and operating effectively in fast-paced delivery environments.\nClient-focused mindset with a proven ability to maintain professionalism, discretion, and sensitivity to client impact during implementations, migrations, cutovers, and issue resolution.\nWorking Conditions\nAbility to work in an independent environment with moderate supervision.\nAbility to work under a moderate noise level (i.e. working on an open floor with printers, telephones, and computers)\nAbility to travel for business and work beyond normal business hours when necessary.\nAbility to be flexible and successfully respond to multiple work pressures.\nDexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.\n\nECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!\n\nLove Your Job, Share Your Technology Passion, Create Your Future Here!","description_format":"text","description_chars":5253,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-13T04:52:21Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.684,"p_room":0.55,"age_days":29,"expected_fill_days":23,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/eze-castle-integrations-team-lead-implementation-services-2","json_url":"https://alion.io/job/eze-castle-integrations-team-lead-implementation-services-2.json","meta":{"generated_at":"2026-10-13T22:20:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34068,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3810727},"rest":"https://alion.io/mcp/rest/get_company?id=3810727"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feze-castle-integrations-team-lead-implementation-services-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feze-castle-integrations-team-lead-implementation-services-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feze-castle-integrations-team-lead-implementation-services-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eze-castle-integrations-team-lead-implementation-services-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feze-castle-integrations-team-lead-implementation-services-2"}]}