{"id":2146832,"url":"https://alion.io/job/faac-technologies-field-service-technician","title":"Field Service Technician","company":{"id":692014,"name":"FAAC Technologies","domain":"faactechnologies.com","url":"https://alion.io/company/faactechnologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":143},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T03:48:59Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-18T09:09:00Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At FAAC Technologies, we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments. From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.\nAs a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers. We are now seeking a passionate and self-motivated Field Service Technician to join our team in Melbourne.\nAbout the Role\nThis is an exciting permanent full-time opportunity for an experienced Field Service Technician who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.\nIn this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC. You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers. As such, professionalism, technical expertise, and a customer-first mindset are essential.\nKey Responsibilities\nDiagnose faults and carry out repairs on automated access equipment.\nPerform inspections, testing, commissioning, and technical assessments.\nProvide customers with technical advice and product support.\nMaintain service vehicle stock levels, tools, and equipment.\nComplete service documentation and reports accurately and on time.\nPromote and support preventative maintenance and service agreement programs.\nSkills & Experience\nExperience in one or more of the following areas will be highly regarded:\nAutomatic doors and gate automation systems\nBoom gates, sliding gates, swing gates, and bollards\nSpeed gates and pedestrian access control devices\nParking and vehicle access systems\nAccess control and security integration solutions\nElectrical troubleshooting and fault finding\nField service or maintenance environments\nAbout You\nTo be successful in this role, you will possess:\nPrevious experience in a similar service technician or maintenance role\nStrong electrical and mechanical fault-finding skills\nExcellent customer service and communication abilities\nStrong time management and organisational skills\nA current Australian Driver's Licence\nAn Electrical Fitter Licence or Restricted Electrical Work Licence (minimum requirement)\nWhy Join FAAC Technologies?\nA great working environment with continuous professional development, competitive salary and benefits.\nOpportunity to work for a large, successful and rapidly growing global organisation.\nGreat company culture with inclusive events throughout the year.\nTools of the trade provided including service van\nWellbeing day - that's 6 extra days off per year to focus on wellbeing \nOur vision is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.\nOur mission is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.\nOur values are centre around: People, Ethics, Aspirations and Strategies.\nExplore more at: www.faactechnologies.com/en/ like something that interests you?\nPlease click the \"Apply\" button to submit your application.\n Safety is paramount in our Company; we have a zero tolerance to drugs and alcohol. 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