Lead Fenergo KYC SaaS Developer

Role Purpose :

The Lead Fenergo KYC SaaS Developer / Configuration Engineer will play a central role in the implementation, development and ongoing management of LSEGs Fenergo KYC SaaS platform.

During the initial Day 0 and MVP implementation, the role will work closely with Fenergo, systems integrators and other third-party delivery partners to shape the solution, validate designs, oversee configuration and integrations, and ensure that the platform is implemented in a maintainable and supportable manner.

Following the initial implementation, the role will transition into a long-term platform ownership position, responsible for the ongoing development, delivery, operation and technical management of Fenergo within an Agile, product-led environment.

This is a hands-on engineering and configuration role. The successful candidate will combine deep knowledge of the Fenergo platform with strong delivery, integration and product-development capabilities. They will act as an internal subject-matter expert, reduce dependency on third parties and help establish a sustainable in-house Fenergo engineering capability.

Requirements :

Key Responsibilities :

Day 0 and MVP Implementation :

- Work alongside Fenergo, systems integrators and implementation partners to deliver the initial KYC platform capability.

- Review and challenge solution designs, requirements, configuration approaches and integration patterns proposed by third parties.

- Ensure that business and AFC policy requirements are translated accurately into Fenergo workflows, rules, risk models and data requirements.

- Validate that proposed solutions use standard Fenergo capabilities appropriately and avoid unnecessary customisation.

- Participate directly in platform configuration, integration development, testing, data migration and deployment activities.

- Identify design defects, product limitations, operational risks and maintainability concerns early in the delivery lifecycle.

- Ensure that technical decisions, configuration and integration patterns are appropriately documented.

- Establish effective knowledge transfer from implementation partners into LSEG.

- Build sufficient internal capability to support a controlled transition from vendor-led implementation to internal platform ownership.

- Support readiness for production, including operational acceptance, support models, monitoring, release processes and environment controls.

Platform Configuration and Development :

- Configure and maintain Fenergo KYC and Client Lifecycle Management capabilities.

- Develop workflows covering onboarding, due diligence, periodic reviews, event-driven reviews, remediation and offboarding.

- Configure lifecycle stages, activities, tasks, queues, approvals, routing logic, service levels and exception-handling processes.

- Configure entity types, related parties, ownership and control structures, beneficial ownership requirements, documents and declarations.

- Develop and maintain customer risk-assessment models, due-diligence rules and risk-based processing.

- Configure user roles, permissions, work groups and segregation-of-duties controls.

- Assess new requirements against existing platform capabilities and recommend appropriate implementation options.

- Promote reusable configuration patterns and consistent engineering standards across the platform.

- Maintain the platform in a manner that minimises technical debt and supports future scalability.

Policy and Rules Management :

- Translate KYC, AML and wider AFC policies into executable Fenergo configuration and decision logic.

- Configure policy rules based on jurisdiction, legal-entity type, product, customer relationship, risk, ownership and other relevant attributes.

- Implement simplified, standard and enhanced due-diligence requirements.

- Configure policy applicability, data requirements, evidence requirements, documentation and approval thresholds.

- Maintain customer risk-rating methodologies and associated decision rules.

- Perform impact assessments for changes to AFC policy, regulation or business processes.

- Maintain traceability between policy requirements, business rules, platform configuration and test evidence.

- Ensure policy changes are implemented through controlled product and release-management processes.

Integration Development :

- Design, develop and support integrations between Fenergo and the broader LSEG technology estate.

- Implement integrations using supported Fenergo APIs, events, webhooks, connectors, batch interfaces and internal integration mechanisms.

- Integrate Fenergo with party-master platforms, screening services, identity-verification providers, document repositories, product platforms, data services and reporting solutions.

- Define and maintain interface contracts, field mappings, validation rules, transformations and reconciliation controls.

- Implement appropriate integration monitoring, error handling, retry and recovery processes.

- Diagnose issues across Fenergo, middleware, data and downstream-system boundaries.

- Work with architecture and engineering teams to ensure integrations align with LSEG security, data and technology standards.

- Manage the impact of changes to upstream and downstream systems on Fenergo processes.

Product-Led Platform Ownership :

- Take long-term ownership of Fenergo as a strategic KYC platform and technology product.

- Work closely with the Product Owner to define and maintain the platform roadmap and product backlog.

- Translate business outcomes, policy changes, operational improvements and technical requirements into deliverable backlog items.

- Contribute technical expertise during product discovery, prioritisation and roadmap planning.

- Balance new capability delivery with platform resilience, simplification, maintenance and technical-debt reduction.

- Provide clear advice on platform capabilities, constraints, costs and design trade-offs.

- Identify opportunities to improve automation, user experience, control effectiveness and operational efficiency.

- Track platform performance, adoption, service quality and delivery outcomes.

- Support incremental development of the platform beyond the initial MVP.

- Ensure the platform evolves in line with changing business, regulatory and technology requirements.

Agile Delivery :

- Operate as a senior member of a cross-functional Agile product team.

- Participate in discovery, backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives.

- Break down requirements into clear technical and configuration deliverables.

- Provide estimates and identify dependencies, delivery risks and technical constraints.

- Deliver configuration, integrations and platform enhancements through iterative releases.

- Work closely with Product, AFC Operations, Compliance, Architecture, Engineering, Testing and Service Management.

- Support automated and repeatable testing, deployment and configuration-validation practices.

- Ensure that each release meets agreed functional, non-functional, security and operational requirements.

- Promote continuous improvement across engineering and product-delivery practices.

Environment, Release and Configuration Management :

- Manage Fenergo environments across development, testing, pre-production and production.

- Establish controlled processes for configuration promotion and deployment between environments.

- Maintain environment-specific settings, endpoints, reference data and integration dependencies.

- Support release planning, implementation, verification and rollback activities.

- Identify and resolve configuration drift and unintended differences between environments.

- Coordinate SaaS upgrades, patches, maintenance windows and vendor releases.

- Assess vendor release notes and identify impacts on existing configuration, integrations and operating processes.

- Ensure appropriate regression testing is completed for platform upgrades and changes.

- Maintain accurate configuration inventories, release records and audit evidence.

- Ensure platform changes comply with LSEG change, security and operational-risk controls.

Platform Operations and Service Management :

- Own the technical health and operational stability of the Fenergo platform.

- Provide technical support for production processes and business-critical KYC journeys.

- Investigate incidents involving workflows, rules, integrations, data, access or platform configuration.

Skills

SaaS, System Configuration, Configuration Management, KYC Analyst, Fenergo Framework, Solution Design, Solution Integration, Release Management, Middleware