{"id":3346896,"url":"https://alion.io/job/face-foundrie-operations-front-bar-lead","title":"Operations + Front Bar Lead","company":{"id":2980386,"name":"Face Foundrié","domain":"facefoundrie.com","url":"https://alion.io/company/facefoundrie","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JobScore","truth_index":{"grade":"B","score":80,"open_postings":38,"ghost_share":0,"stale_share":0.789,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":176},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T13:38:48Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-09T00:12:18Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About FACE FOUNDRIÉ:\nFACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable,\napproachable and accessible skincare in a modern + inclusive environment.\nFACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're\nsetting the new standard in the growing $9 billion skincare services industry with a vision to\nestablish an unparalleled presence across the nation. Our goal is to provide efficient and\neffective services in a modern, open concept, meeting clients wherever they are in their skincare\njourney. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and\neffective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire,\nand have performed over 1 million+ services in the last year. The brand currently has 90+\nlocations open and is continuing to expand nationwide.\nFACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by\ninnovation, and eager to be part of a company that is making a positive impact in the skincare\nindustry. Join us as we continue to redefine the skincare industry because we believe when you\nfeel good, you do good.\nJob Description:\nOperations:\nGreets guests in a timely and friendly manner\nAssist the Manager in scheduling needs, cuts that need to be made throughout the day\nand assigning team breaks.\nAssists the Manager with inventory counts, ordering products, Amazon order, receiving\nproducts\nMaintain a high level of Skin ID cards to follow up for education and retain clients for\nfuture visits.\nResponsible for achieving store and individual sales goals.\nResponsible for monitoring professional and retail product inventory and supply usage.\nCoaching team in customer service protocols and ensure consistency for each client\nIdentify opportunities for growth within staffing for growth, average ticket and rebooking.\nDemonstrates high standards for customer service\nAssist manager in handling client escalations at the store level\nTraining:\nAssist in training Front Bar Receptionist to ensure they are confident in providing\nexceptional customer service including selling product, service and memberships\nTeach all new and existing Front Bar Receptionists on opening/closing procedures\nincluding cleanliness standards and creating, updating and maintaining tasks lists.\nAssist the Manager in holding the team accountable on service, product and\nmembership sales\nAssist the Manager in ensuring FACE FOUNDRIÉ standards are completed\nMay conduct product, retail and membership training to Front Bar Receptionists and\nEstheticians.\nWork with the Manager on implementing ongoing training in store\nMeets or exceeds financial metrics including: service revenue, average ticket, guest\ncount, guest retention, rebooking, retail revenue\nIdentifies opportunities for growth within staffing and store sales\nMarketing:\nExecute comprehensive marketing plans to drive foot traffic, increase sales, and\nenhance brand awareness.\nUtilize various marketing channels, including social media, email campaigns, and\npartnerships, events to promote national and local promotions + brand initiatives\nContent Creation:\nCreate on brand social media content\nEnsure all print and digital promotional materials are on brand and approved\nMay submit marketing and creative requests\nEvent Coordination:\nPlan and execute events to increase brand awareness, client bookings, etc.\nParticipate in in-store and off site events to increase brand awareness\nPosition Requirements\n1-2 years of prior leadership and/or marketing experience\nAvailability to work onsite events (Nights and weekends)","description_format":"text","description_chars":3619,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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