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Location
In office (Sofia)
Seniority
Staff · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Fadata is a Bulgarian software company founded in 1990 and based in Sofia. Its INSIS platform is a core insurance system used by insurers on several continents. The company is one of the longest established Bulgarian software vendors.

Overview

Fadata Group is a leading provider of software solutions for the insurance industry, offering next-generation core platform using end-to-end, flexible cloud services for all lines of business and all insurance processes, harnessing open ecosystems.

Fadata Group empowers insurers to drive customer engagement, innovation, and business value. With clients in over 30 countries across the globe, we are recognized by analysts Gartner and Celent as a leading solution provider.

Our values, Trust, Openness, Passion, Innovation, and Care serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.

Opportunity

You have excellent technical, communication and interpersonal skills as a DevOps & Release Lead. You can demonstrate previous experience in Release Management, DevOps or similar technical leadership roles.

An essential part of your role is to own and continuously improve the software delivery lifecycle. While initially focusing on release coordination and operational excellence, you will progressively drive automation, standardization and engineering improvements to build a scalable and predictable release process.

You have an excellent understanding of the SDLC principles, and you speak "the same language" with our software engineers. Your ability to establish release progress reports and communicate them to various business stakeholders is crucial to the success of the mission. You have an analytical and data-driven mindset where reporting on clear established data points is what you consider reliable.

You are accountable for successful software releases by proactively removing impediments while continuously improving delivery processes through automation, tooling and engineering best practices.

As the DevOps & Release Lead, you lead our DevOps team, ensuring our software delivery process is reliable, efficient and continuously evolving

Your responsibilities

  • Plan and coordinate release planning activities with various stakeholders.

  • Create and maintain release plans and annual release calendar.

  • Manage risks and remove impediments that affect release scope, schedule or quality.

  • Measure, monitor and control progress of the main release goals and ensure early warnings and actions in the event of KPI deviations.

  • Work proactively in enhancing KPI measurements that would secure control and transparency over the release lifecycle based on real data points.

  • Define and drive improvements to the software delivery process by increasing automation, reducing manual activities and promoting standardization across engineering teams.

  • Manage relationships and coordinate working dependencies between different scrum teams.

  • Maintain release artifacts, documentation, and version control records to ensure compliance.

  • Collaborate with QA teams to ensure comprehensive testing is completed for all releases, including regression testing, performance and security testing.

  • Conduct Release progress reviews with the relevant business stakeholders.

  • Secure proper and up-to-date release process documentation.

  • Perform regular release reporting meetings that keep company stakeholders up to date.

  • Work closely with Product Managers, Product Owners, QA Lead and Engineering Managers to secure successful release outcomes.

  • Work with DevOps engineers to manage and continuously improve CI/CD pipelines, ensuring automation and processes evolve to support efficient and reliable software delivery.

  • Oversee build and deployment processes, ensuring code is integrated, tested and released seamlessly across internal development environments.

  • Act as the technical point of contact during release activities and actively participate in troubleshooting issues as they arise.

  • Lead incident response efforts during release failures, coordinating quick resolutions with technical teams.

  • Promote a culture of continuous improvement by encouraging automation, engineering excellence and modern software delivery practices.

  • Lead a team of two DevOps engineers with a direct reporting line.

  • Manage the DevOps team backlog.

  • Assume all people management responsibilities.

What you bring to the table

Technical Skills

  • Strong understanding of Software Development Lifecycle (SDLC) and Agile methodologies.

  • Proficiency with CI/CD tools (preferably Git Hub, Azure DevOps).

  • Familiarity with version control systems (e.g. Git).

  • Basic knowledge of cloud platforms (e.g. AWS) and Infrastructure as Code (IaC) principles would be a plus.

Experience

  • 5+ years of experience in DevOps, Release Management or related software delivery roles.

  • Proven experience managing software releases in a complex product development environment.

  • Experience improving software delivery processes through automation and CI/CD optimization would be considered an advantage.

  • Familiarity with tools such as Jira and Confluence would be a plus.

  • People management experience is a plus.

Core Skills

  • Excellent communication, leadership and stakeholder management skills.

  • Strong problem-solving and decision-making abilities under pressure.

  • Detail-oriented with a commitment to maintaining high-quality standards.

  • Serve as an example of business and professional ethics.

  • Self-driven and organized leader

Why you should join us

Why you should join us

  • Become part of a fast-growing insurance software vendor with multinational teams across Europe - we have +20 nationalities in our company.
  • Receive a competitive remuneration package together with great opportunities for personal and professional growth.
  • A positive company culture built around people's wellbeing.
  • Work in a dynamic environment with an exceptional team that is always ready to help.
  • A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity, or spend time with your loved ones.
At Fadata, you will be part of a collaborative and innovative organization that values diversity, professional growth, and employee well-being. We provide opportunities to make a meaningful impact within an international team while working with cutting-edge technologies in the insurance industry. Together, we drive transformation and success for our clients worldwide.
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