{"id":2374603,"url":"https://alion.io/job/faena-hostess-campo","title":"Hostess- Campo","company":{"id":1778814,"name":"Faena","domain":"faena.com","url":"https://alion.io/company/faena-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":57000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T23:39:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-31T13:45:54Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"THE FAENA CULTURE\nThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.\nJOB OVERVIEW\nCourteously greet and escort guests to tables and assist in seating, ensuring Faena standards of service. Assist in preparing Gitano for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book/system. Assist in monitoring the guests' needs and all phases of the operation.\nDUTIES AND RESPONSIBILITIES \nMaintain complete knowledge of and comply with all departmental policies/service procedures/standards.\nMaintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.\nResolve guest complaints, ensuring guest satisfaction.\nMonitor and maintain cleanliness, sanitation and organization of assigned work areas.\nMaintain complete knowledge of:\nScheduled daily activities and in-house groups.\nDaily housecount.\nHotel extension numbers.\nMobile number/radios carried by hotel personnel.\nHours of operation of each outlet, ambiance, menu selections and price range.\nFeatures and services provided by the hotel.\nMenu items, specials, out of stock items, liquor brands, beers and non-alcoholic selections available in the Restaurant.\nTable/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant.\nBe familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.\nMaintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.\nPrepare station chart and assign stations to staff following departmental procedures.\nSet up Host(ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Supervisor.\nInspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur.\nInspect the Restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times.\nPlace newspapers in designated areas for breakfast as specified in departmental procedures.\nInspect tables and stations, ensuring that all set ups meet the department standards. \nCheck throughout meal period. Relay deficiencies to respective personnel and follow up on corrections.\nGuide the Servers and Bus persons in table set-up needs to ensure optimum service to guests.\nAnswer restaurant telephone courteously and efficiently as specified in departmental standards.\nTake, record and confirm restaurant reservations/cancellations as specified in departmental standards.\nGreet and acknowledge all arriving guests, however busy and whatever time of day.\nEscort guests to tables and assist in seating at tables; present menus and extend congeniality’s in accordance to department guidelines.\nAccommodate all requests for information courteously.\nCommunicate V.I.P. arrivals and special requests to designated personnel for follow up.\nMonitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected.\nExtend courteous departures as guests leave the restaurant and invite them to return.\nEnsure tables are cleaned and reset.\nComplete closing duties as assigned.\nOversee and check completion of staff's closing duties.\nOversee all aspects of restaurant during absence of Manager and/or Supervisor.\nLegibly document pertinent information in restaurant log book.\nBe familiar with operation of Point of Sale system and manual system procedures.\n\nPHYSICAL ABILITIES\nAbility to lift up to 25 pounds\nAbility to move safely in uneven terrain or in confined spaces.\nAbility to see and respond to dangerous situations.\nAbility to remain in stationary position for 8 hours or more. \nSatisfactorily communicate with guests, management and co-workers to their understanding","description_format":"text","description_chars":4366,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-12T18:20:34Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.574,"p_room":0.55,"age_days":37,"expected_fill_days":26,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/faena-hostess-campo","json_url":"https://alion.io/job/faena-hostess-campo.json","meta":{"generated_at":"2026-10-31T15:44:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24541,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1778814},"rest":"https://alion.io/mcp/rest/get_company?id=1778814"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffaena-hostess-campo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffaena-hostess-campo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffaena-hostess-campo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/faena-hostess-campo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffaena-hostess-campo"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2374603}},{"tool":"search_jobs","arguments":{"company":"faena.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2374603},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}