{"id":3584047,"url":"https://alion.io/job/fairground-product-operations-associate","title":"Product Operations Associate","company":{"id":4491952,"name":"Fairground","domain":"fairground.run","url":"https://alion.io/company/fairground-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T12:58:40Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-02T07:34:45Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"What you’ll do\nFairground Direct operations\nKeep the pipeline healthy: monitor capacity across the team and coordinate with partners to stay ahead of demand.\n\nMaintain data quality: make sure everything reaching the team is accurate, clean, and compliant.\n\nRun day-to-day operations: keep the team organized, staffed, and focused on the right priorities.\n\nUphold quality standards: review outcomes for accuracy and make sure results are attributed correctly.\n\nSupport scheduled meetings: resolve issues quickly and escalate when needed.\n\nOwn performance reporting: track key metrics and explain what’s driving changes.\n\nFairground Data customers\nOwn every customer request: respond quickly and clearly across channels, and see each one through.\n\nFind the root cause: understand what the customer is actually experiencing before you answer.\n\nEscalate issues cleanly: document problems thoroughly and partner with Engineering and Product until they’re resolved.\n\nClose the loop: follow up proactively so nothing goes cold on your watch.\n\nWhat we’re looking for\n3+ years’ experience in product operations customer success, or a deeply-technical customer-facing team, ideally at a SaaS company\n\nExcellent communication skills: Ability to convey information clearly and concisely,\n\nOwnership. You come with “here’s what’s broken and here’s what I did about it,” not just the first half.\n\nAI fluency. You use AI-native tools daily to speed up your work and automate the repetitive parts.\n\nComfort with ambiguity. You loop people in early and do well where the process doesn’t exist yet.","description_format":"text","description_chars":1580,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Travel Technology","Exhibitions"],"lifecycle":[{"event":"open","at":"2026-11-01T07:35:00Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.798,"p_room":0.9,"age_days":18,"expected_fill_days":29,"reasons":["conf:2","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/fairground-product-operations-associate","json_url":"https://alion.io/job/fairground-product-operations-associate.json","meta":{"generated_at":"2026-11-02T10:50:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15049,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4491952},"rest":"https://alion.io/mcp/rest/get_company?id=4491952"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffairground-product-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffairground-product-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffairground-product-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fairground-product-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffairground-product-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3584047}},{"tool":"search_jobs","arguments":{"company":"fairground.run","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3584047},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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