{"id":2141681,"url":"https://alion.io/job/fairphone-supplier-quality-manager","title":"Supplier Quality Manager","company":{"id":34567,"name":"Fairphone","domain":"fairphone.com","url":"https://alion.io/company/fairphone","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":71000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2022},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Basecamp","optional":false},{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-10-08T20:58:40Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-14T22:32:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Fairphone\nFairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!\nSo… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!\nPlease know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!\nLocation: China (you should have the right to work in either of these locations)\nHours: 40 hours per week\nStart: ASAP\nDeadline to apply: We review applications on a rolling basis. Please apply as soon as possible.\nAbout your role\nThe Supplier Quality Manager plays a pivotal role in establishing, maintaining, and elevating the quality standards across our suppliers network for audio products and smartphones. Embedded within the Quality Operations team under Global Operations, this role is responsible for leading operational due diligence during supplier selection, overseeing quality risks from suppliers and field quality, and ensuring a closed loop resolution.Serving as the key operational link between internal cross-functional stakeholders and external suppliers, the Supplier Quality Manager executes continuous improvement initiatives to build a resilient, high-performing supplier quality ecosystem. Crucially, this role bridges post-launch field quality analytics directly back to supplier processes, translating real-world consumer defect trends into targeted preventive actions and continuous supplier improvements. Additionally, this position acts as an operational support for team members who focus on downstream suppliers to ensure aligned quality standards.\nBased in China with the core Quality Operations team located in the Netherlands, this role requires strong autonomous responsibility on the ground to drive local supplier accountability while maintaining seamless remote collaboration and alignment with Amsterdam Headquarters team.\nKey Responsibilities & Objectives\n Your Key ResponsibilitiesLead operational due diligence evaluations to assess suppliers operational capabilities, compliance, readiness, and quality systems \nSet up, coordinate, and execute the comprehensive Operations Supplier Due Diligence and Audit Roadmap.\nApply standardized risk management methodologies to identify operational risks and enforce proactive mitigation plans.\nLead and contribute to strategic initiatives and process optimization projects within the Supplier Quality and Quality Operations domains.\nSupport with investigation and escalation of quality issues to suppliers\nProvide support to team members responsible for downstream suppliers to ensure end-to-end quality across the network.\nEstablish closed-loop feedback mechanisms linking real-world smartphone and audio field issue data directly back to supplier process controls.\nPartner closely with internal stakeholders (such as Strategic sourcing, Manufacturing Operations, Product, Engineering) to drive quality improvements.\n Key ObjectivesEnsure timely and successful delivery of audio device programs with ODM partners. Managing ODM deliverables such as project timelines, prototypes, testing, validation, and product ramp-up.\nTranslate Fairphone’s sustainability and product quality standards into actionable plans with external partners.\nCoordinate across internal teams (Audio Design, Software, Hardware, Operations) to support ODM execution.\nDrive continuous improvement in ODM collaboration practices, processes, and product outcomes.\nYour Skills & Experience\nYou have a minimum of 5 years of experience in Supplier Quality or Quality Operations, with a proven track record in consumer electronics (smartphones, audio, or IoT devices) and supplier networks.\nYou have some formal training in Quality Management / Operations \nYou have excellent written and verbal communication skills in English and Mandarin.\nPreferably, you are familiar with working with macOS, Google Workspace, and Basecamp.\nWhat Fairphone can offer you?\nThe opportunity to create an impact on the electronics industry around the world.\nA diverse work environment full of international, passionate, warm-hearted team members.\nCompetitive salary aligned with market standards.\nStatutory paid annual leave (10 days upon joining), public holidays, and rest days in accordance with the labour law.\nSocial benefits & contributions made by both employer and employee as required under Chinese law.\nProfessional development opportunities for training, skill development, and career advancement.","description_format":"text","description_chars":5452,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Professional development"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"},{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Electronics","Smartphones","Non-ferrous Metals"],"lifecycle":[{"event":"open","at":"2026-10-09T03:22:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:3","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/fairphone-supplier-quality-manager","json_url":"https://alion.io/job/fairphone-supplier-quality-manager.json","meta":{"generated_at":"2026-10-14T23:45:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":168,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34567},"rest":"https://alion.io/mcp/rest/get_company?id=34567"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffairphone-supplier-quality-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffairphone-supplier-quality-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffairphone-supplier-quality-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fairphone-supplier-quality-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffairphone-supplier-quality-manager"}]}