{"id":788822,"url":"https://alion.io/job/falkonry-solution-engineer","title":"Solution Engineer","company":{"id":6607,"name":"Falkonry","domain":"falkonry.com","url":"https://alion.io/company/falkonry","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Asana","optional":false},{"name":"GitHub","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false},{"name":"ETL/ELT","optional":true},{"name":"Time Series","optional":true}],"status":"live","first_seen_at":"2024-10-21T15:17:32Z","employer_posted_date":"2024-10-21","last_verified_at":"2026-11-12T12:46:30Z","board_verified":true,"closed_at":null,"days_open":751,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":751},"description":"A solutions engineer at Falkonry, acts as a tech expert on the pre-sales team, explaining the ins and outs of technology to customers and making sure the technology is deployed to perform its intended functions. A solutions engineer acts as a liaison between the sales team and the product developers, turning complex technical ideas into understandable and attractive solutions. Solutions engineers have a strong technical understanding of key products paired with an empathetic, customer-minded attitude.\nSome examples of tasks that solutions engineers work on include:\nCustomization\nPresentation and Training\nDesign and maintain data models, dashboards, and reports\nResponsibilities\nSolutions engineers develop custom solutions for clients, streamline processes, and enhance tech infrastructure to support business objectives. Responsibilities include:\nDeveloping technical/custom solutions tailored to client requirements using existing product(s), APIs, 3rd party tools and integrations. Monitor product performance and create reports on key account metrics along with recommendations to stakeholders at all levels.\nIdentify user behavior patterns, trends, and actionable adoption insights.\nEvaluating and enhancing infrastructure to support solution implementation and scaling. Possess knowledge of the company's offerings, their requirements, features and advantages.\nCollaborating with sales teams to support the sales process and identify growth opportunities. Build strong relationships with key customer stakeholders.\nCoordinating cross-departmental efforts to ensure solution compatibility and success. Bridge the gap between technical teams and non-technical clients, especially on communication.\nDiagnosing and troubleshooting customer technical problems related to product or data sources. Handle customer complaints, inquiries and requests promptly and professionally.\nContribute to knowledge base articles and tutorials for customers.\nMinimum Qualifications\nThe role demands a combination of analytical mindset, technical proficiency, programming ability and strong interpersonal skills to interact effectively with clients and team members. The role requires managing customer expectations and working towards high customer satisfaction. Qualifications include:\nBachelor's degree in computer science, engineering, or related field\n3 Years of experience with software development, system architecture, and design\nProficiency in Python and API programming \nMethodology expertise: Familiarity with Agile, Scrum, or Waterfall technologies like JIRA, GitHub, Asana to manage the development process efficiently\nStrong communication and problem-solving skills.\nBasic experience with project management tools and methodologies.\nPreferred Qualifications\nKnowledge of Time series analysis, cloud platforms, data management, or ETL frameworks. \nPast experience in the manufacturing industry and or working with system integrators.","description_format":"text","description_chars":2938,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-09-12T02:41:46Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.186,"p_room":0.28,"age_days":751,"expected_fill_days":26,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/falkonry-solution-engineer","json_url":"https://alion.io/job/falkonry-solution-engineer.json","meta":{"generated_at":"2026-11-12T14:39:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30488,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6607},"rest":"https://alion.io/mcp/rest/get_company?id=6607"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffalkonry-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffalkonry-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffalkonry-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/falkonry-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffalkonry-solution-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":788822}},{"tool":"search_jobs","arguments":{"company":"falkonry.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":788822},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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