{"id":1771602,"url":"https://alion.io/job/family-express-associate-manager-7","title":"Associate Manager","company":{"id":4382254,"name":"Family Express","domain":"familyexpress.com","url":"https://alion.io/company/family-express","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mishawaka, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1181},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T13:54:11Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T15:10:03Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Description\nJob title: Associate Manager\nFLSA status: Non-Exempt\nDepartment: Operations\nReports to: Store Manager\nPosition summary: The Associate Manager is a developmental position. Candidates must demonstrate a commitment to personal development and to individual store and overall company success. This position is designed for aspiring leaders who are eager to develop their management skills and grow within our organization. As an Associate Manager, you will undergo a comprehensive training program to gain hands-on experience in various aspects of our store operations.\nGeneral Purpose: The Associate Manager is responsible for supporting the Store Manager in the daily operation of the store, learning all store management responsibilities and role modeling excellence in customer service. To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.\nRole Qualifications:\nDesire to become a Store Manager\nAbility to manage a store within 6-12 months\nMust be at least 21 years of age\nMust have at least a High School diploma or equivalent\nReliable transportation\nMust be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.\nPosition Responsibilities:\nMeets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations\nComplete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures\nEffectively operates and maintains all approved store equipment\nEnsures minimum image standards are met at all times\nAssists store manager with recruiting and interviewing qualified applicants\nAssists store manager in leading, motivating, inspiring, training, and coaching all employees\nEnsures store security and safety for all customers and employees. Promptly reports any incident\nEnsure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, proper merchandising, safety audits, and proper use of the daily and weekly shift duties lists\nMaximizes sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and display \nAssists with Management duties in the absence of the Store Manager (ie. Banking/Safe Procedures, vacation coverage, etc.)\nCompletion and attendance to Development Courses and Training requirements including but not limited to:\nMonthly Associate Manager meetings\nMonthly Living Brand University\nCompletion of Associate Manager Checklist\nCravin’s To Order training\nServSafe Certification\nOther duties as assigned\nRequirements\nEssential Skills and Experience:\nSituational Awareness\nStrong customer orientation\nTime management; including multitasking, productivity, and a sense of urgency\nExcellent interpersonal and highly effective communication skills\nHigh performance team building and strong team player; teamwork and the ability to enhance team members’ performance.\nCommitment to company mission and values\nBasic mathematical & computer proficiency\nConstructively deals with conflict\nAdaptability, flexibility, and receptive to change\nProblem analysis & resolution at both strategic & functional level\nEffective decision making based on sound judgment and reasoning\nAbility to read, write and understand English\nNonessential Skills and Experience:\n2-4 year college degree\nPrevious retail experience\nReporting To This Position: No direct reports\nPhysical demands and work environment:\n Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.\n Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. 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