{"id":2558881,"url":"https://alion.io/job/fanatics-commerce-operations-lead-distribution","title":"Operations Lead, Distribution","company":{"id":672855,"name":"Fanatics Commerce","domain":"fanaticscommerce.com","url":"https://alion.io/company/fanaticscommerce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":43,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Easton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":161000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1126},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Ignite","optional":true},{"name":"PyTorch","optional":true}],"status":"live","first_seen_at":"2026-10-14T18:56:31Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T02:03:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.\nAt Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.\nFanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.\nAt Fanatics, we bring our BOLD Leadership Principles to life every day-building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.\nAs we continue to scale our global platform, the Distribution Center Supervisor will play a critical role in leading daily picking, fulfillment, and operational execution across distribution center floor operations.\nROLE OVERVIEW\nThe Operations Lead, Distribution leads frontline distribution center operations, overseeing up to 25 employees across picking, transfers, and work order processing while maintaining the highest standards of productivity, accuracy, and safety. This role drives ongoing process improvements, partners cross-functionally with HR and senior operations leadership, and ensures staffing and training are continuously aligned to the peak demands of the business. The Distribution Center Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.\nHOW WILL YOU DRIVE IMPACT\nSuccess is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.\nTeam & Leadership Impact (Build Championship Teams)\nCross-Functional Leadership:\nPartner with HR Manager and Operations/Senior Management Team to manage personnel processes including vacation approvals, time card management, daily and weekly overtime, and policy implementation.\nCoordinate with Ops/Senior Management on the development and rollout of departmental policies, procedures, and process improvement initiatives to drive operational efficiency.\nPeople Leadership:\nTrain, motivate, coach, reward, and discipline a team of up to 25 distribution center associates; resolve personnel issues in partnership with HR and senior leadership.\nLead the interviewing and hiring process to forecast and fulfill staffing needs during peak business demands, while supporting employee performance, quality, and career development.\nFan & Customer Impact (Obsessed with Fans)\nMaintain department standards for productivity, reliability, and accuracy to ensure fans receive their orders on time and in full.\nOversee all picking, transfers, and work order processing with a high degree of floor visibility to minimize errors and fulfill fan demand with precision.\nEnsure a seamless fulfillment experience that supports Fanatics Commerce's omnichannel promise to fans across online, mobile, and in-venue channels.\nPrioritize and organize operational activities each shift to align throughput with customer order volume and service-level expectations.\nInnovation & Problem Solving (Limitless Entrepreneurial Spirit)\nIdentify and develop ongoing process improvements to drive departmental efficiency, drawing on experience with Lean, Six Sigma, or comparable methodologies.\nMaintain a working knowledge of all operating systems and warehouse-based software pertaining to the work area, continuously seeking opportunities to leverage technology for better outcomes.\nAnalyze large amounts of operational data to develop and execute informed courses of action that improve performance and remove bottlenecks.\nPresent process improvement initiatives and operational updates effectively across a variety of settings including business meetings, shift formations, stand-ups, and town halls.\nOwnership & Execution (Determined & Relentless Mindset)\nReview, prioritize, and organize all operational activities throughout the shift, ensuring clear direction and accountability across the team.\nEnsure full compliance with all safety programs, guidelines, and required training at all times, maintaining a safe environment for every associate on the floor.\nPerform required administrative tasks and prepare accurate operational reports and correspondence on a consistent basis.\nHold the team accountable to measurable performance standards while proactively addressing barriers, resolving problems, and escalating issues as appropriate.\nAI & DIGITAL CAPABILITY\nWe are building a future-ready organization. This role is expected to:\nApply AI and technology to improve efficiency, quality, and outcomes\nUse data and digital tools to inform decisions and enhance performance\nDemonstrate curiosity and adaptability in adopting new technologies and ways of working\nContribute to a culture of innovation and continuous improvement\nCAPABILITIES & EXPERIENCE YOU BRING\nRequired Qualifications:\n2-5 years of experience leading teams in a distribution, manufacturing, or fulfillment environment.\nDemonstrated ability to analyze large amounts of operational data and develop and execute a course of action.\nProficiency in Microsoft Office applications; experience with warehouse-based software preferred.\nProven experience using performance management to coach employees on productivity and support career development.\nStrong written and verbal communication skills, including the ability to present information clearly across business meetings, stand-ups, formations, and town halls.\nAbility to influence peers and leaders across the organization to drive the right outcomes.\nExperience supporting hourly populations in manufacturing, distribution, or call center environments; bilingual in English and Spanish preferred.\nEducation:\nBachelor's Degree required.\nWORK LOCATION\nOn-site: Your work location will be onsite in Easton, PA.\nAt Fanatics, we operate with a BOLD mindset-We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.\nAt Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.\nABOUT US\nFanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.\nABOUT THE TEAM\nFanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.\nFanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).\nAt Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:\n· Build Championship Teams\n· Obsessed with Fans\n· Limitless Entrepreneurial Spirit\n· Determined and Relentless Mindset\nBy submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.\nFanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.","description_format":"text","description_chars":10164,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","E-commerce Platforms","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-14T20:03:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":43,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/fanatics-commerce-operations-lead-distribution","json_url":"https://alion.io/job/fanatics-commerce-operations-lead-distribution.json","meta":{"generated_at":"2026-10-16T02:30:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672855},"rest":"https://alion.io/mcp/rest/get_company?id=672855"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffanatics-commerce-operations-lead-distribution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffanatics-commerce-operations-lead-distribution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffanatics-commerce-operations-lead-distribution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fanatics-commerce-operations-lead-distribution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffanatics-commerce-operations-lead-distribution"}]}