Quality Control Auditor

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Quality Control Auditor

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day-building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Quality Control Auditor will play a critical role in ensuring licensed garments meet Fanatics Commerce product and Tech Pack standards.

ROLE OVERVIEW

The Quality Control Auditor performs inbound audits to verify that garments conform to established quality standards as defined by Tech Packs, conducting physical inspections and maintaining accurate, legible records of findings. This role upholds objectivity and integrity throughout the audit process, communicates nonconformance clearly to teammates and management, and contributes to a culture of quality and accountability on the warehouse floor. The Quality Control Auditor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Partner closely with warehouse teammates and managers to uphold consistent quality standards and support cross-functional production goals.
• Build confidence among co-workers and leadership through objective, reliable judgment when evaluating defects or nonconforming product.
• Contribute as an effective team member in a structured warehouse environment, adapting to shifting priorities and supporting cross-training across functional areas as needed.

Fan & Customer Impact (Obsessed with Fans)

• Ensure that every garment reaching the fan meets the quality and accuracy standards set by Fanatics Commerce Tech Packs, protecting the integrity of officially licensed merchandise.
• Physically inspect inbound product to verify construction, color accuracy, and conformance, reducing the risk of defective product reaching fans.
• Communicate quality rules and guidelines clearly - especially in cases of nonconformance - so that corrective action is taken swiftly and fan-facing product quality is maintained.
• Support production throughput targets so that fans receive their orders accurately and on time.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Apply basic garment construction and sewing knowledge to identify and articulate defect root causes, contributing to continuous quality improvement.
• Leverage Microsoft Office tools (Outlook, Word, Excel) to maintain accurate audit records and support data-driven quality reporting.
• Identify patterns in nonconforming product and surface findings to management to help drive process improvements across inbound operations.
• Adapt quickly to evolving audit procedures, new product lines, and peak-season demands, approaching challenges with a problem-solving mindset.

Ownership & Execution (Determined & Relentless Mindset)

• Execute audit processes and procedures with precision, maintaining accurate and legible written reports for every inspection.
• Demonstrate excellent attendance and reliability, including availability for overtime and Saturdays during peak periods.
• Manage physical demands of the role, including standing for extended periods and lifting boxes up to 40 lbs., with sustained focus and productivity.
• Meet and maintain production standards consistently, ensuring audit throughput aligns with warehouse operational targets.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Demonstrated ability to perform physical product inspections with attention to detail, including color distinction and dimensional accuracy using basic math (addition, subtraction, fractions, ruler measurement).
• Basic knowledge of sewing and garment construction sufficient to identify defects and nonconforming product against Tech Pack specifications.
• Proficiency in Microsoft Office - Outlook, Word, and Excel - with accuracy and reliability in data entry and record keeping.
• Strong organizational and communication skills, with the ability to clearly explain quality rules and nonconformance findings verbally and in writing.
• Ability to work effectively in a fast-paced warehouse environment, standing for extended periods and lifting boxes up to 40 lbs.
• Proven adaptability to changing priorities, with a track record of maintaining excellent attendance and meeting production standards.
• Bilingual in English and Spanish preferred.

Education:

Minimum High School Diploma required.

WORK LOCATION

On-site: Your work location will be onsite in Norman, OK.

At Fanatics, we operate with a BOLD mindset-We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

· Build Championship Teams

· Obsessed with Fans

· Limitless Entrepreneurial Spirit

· Determined and Relentless Mindset

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