{"id":645440,"url":"https://alion.io/job/fanaticscommerce-retail-associate-flagship-mitchell-ness","title":"Retail Associate, Flagship - Mitchell & Ness","company":{"id":672855,"name":"Fanatics Commerce","domain":"fanaticscommerce.com","url":"https://alion.io/company/fanaticscommerce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":97,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":43,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-31T20:06:36Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-17T19:58:41Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":77},"description":"Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.\nAt Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.\nWHO WE ARE\nWe represent authentic, high-quality vintage sports apparel, honoring sports history through meticulously crafted jerseys, hats, and gear from the NBA, NFL, MLB, and beyond. Mitchell & Ness is known for its Nostalgia collections, historically accurate designs, and partnerships that bridge sports heritage with modern streetwear culture. We celebrate iconic athletes, legendary moments, and the fans who live at the intersection of sport, fashion, and culture.\nWe’re more than just a leader in licensed sports merchandise; we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: we Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset.\nTHE OPPORTUNITY\nThe Associate Retail is responsible for delivering exceptional customer experience through product knowledge, service excellence, and efficient execution of store operations. This role supports sales floor activities, maintains visual and operational standards, and contributes to achieving store performance goals under the guidance of store leadership.\nHOW YOU WILL MAKE AN IMPACT\nDeliver outstanding customer service by engaging, assisting, and building relationships with customers\nSupport sales goals by driving product awareness, upselling, and cross-selling\nOperate POS systems accurately for transactions, returns, and exchanges\nMaintain sales floor standards including merchandising, cleanliness, and organization\nAssist with inventory tasks including restocking, tagging, and cycle counts\nSupport omni-channel operations\nFollow company policies on cash handling, loss prevention, and safety\nCollaborate with team members to ensure smooth daily operations\nAdapt to changing business needs and support peak store hours\nWHAT YOU BRING TO THE TEAM\n0-1+ year of retail or customer service experience preferred\nStrong interpersonal and communication skills\nCustomer-focused mindset with a positive and proactive attitude\nBasic familiarity or openness to using AI-enabled tools\nAbility to work in a fast-paced environment\nBasic math and technology skills (POS systems, mobile tools)\nAbility to follow direction and work both independently and in a team\nFlexible availability including nights, weekends, and holidays\nAt Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.\nABOUT US\nFanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.\nABOUT THE TEAM\nFanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.\nFanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).\nAt Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:\n· Build Championship Teams\n· Obsessed with Fans\n· Limitless Entrepreneurial Spirit\n· Determined and Relentless Mindset\nBy submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.\nFanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.","description_format":"text","description_chars":6245,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","POS Systems","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-09-10T20:12:19Z"},{"event":"close","at":"2026-09-25T21:35:23Z"},{"event":"reopen","at":"2026-10-05T16:37:52Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.38,"p_room":0.36,"age_days":77,"expected_fill_days":43,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/fanaticscommerce-retail-associate-flagship-mitchell-ness","json_url":"https://alion.io/job/fanaticscommerce-retail-associate-flagship-mitchell-ness.json","meta":{"generated_at":"2026-10-17T20:53:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672855},"rest":"https://alion.io/mcp/rest/get_company?id=672855"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffanaticscommerce-retail-associate-flagship-mitchell-ness"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffanaticscommerce-retail-associate-flagship-mitchell-ness"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffanaticscommerce-retail-associate-flagship-mitchell-ness"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fanaticscommerce-retail-associate-flagship-mitchell-ness\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffanaticscommerce-retail-associate-flagship-mitchell-ness"}]}