Senior UX Researcher

THE POSITION

Our roster has an opening with your name on it

FanDuel is seeking a highly motivated and experienced individual to join our UX & Design team as a Senior UX Researcher. You’ll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment. Are you passionate about sports and/or gaming? Come join FanDuel on our quest to offer the best-in-class sports gaming experience for our customers and fans. This position will support our Sports team.  

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

Everyone on our team has a part to play

As a Senior UX Researcher on the Sports team, you will collaborate closely with a multi-disciplinary team comprised of Product Managers, Product Designers, Content Designers, Engineers, Marketers, and Analysts to bring user insights to the product design process. In this role you will be required to:  

• Demonstrate an advanced understanding of our users and how they engage with our products. Demonstrate a solid understanding of the product under study, including the relevant journeys and user needs and challenges, and the FanDuel business as a whole.   
• Successfully organize, facilitate, and analyze unmoderated and moderated user research, and conduct more complex user research (diary studies, etc.)  
• Integrate analytics and experimentation data and ideas into research planning and reporting 
• Connect research to the product, including proactively suggesting and conducting impactful research that targets product priorities and gaps in user knowledge.  
• Identify areas of improvement across the product and make recommendations for potential solutions based on research recommendations.  
• Ensure that research is integrated into strategic conversations, working across teams to align insights with business and user needs. 
• Coach junior researchers on stakeholder collaboration and research craft.  

THE STATS

What we're looking for in our next teammate

• Minimum of 5+ years of previous User Experience Research Experience.  
• Strong knowledge of User Experience Research methodologies and best practices.  
• Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.  
• Strong verbal and written communication skills.   
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.  
• Demonstrate working knowledge of AI capabilities and limitations as they apply to user research, including leveraging AI tools to improve efficiency and augment qualitative and quantitative analysis. 

Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skillet and are interested in learning more about this position.  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS

We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [email protected].

The applicable salary range for this position is $112,000 - $154,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.