{"id":2108112,"url":"https://alion.io/job/fanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment","title":"Financial Aid Advisor - Appendix D/Temporary Assignment","company":{"id":1049152,"name":"Fanshawe College","domain":"fanshawec.ca","url":"https://alion.io/company/fanshawec","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"senior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38,"max":44,"currency":"CAD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-08T21:10:04Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T03:42:59Z","board_verified":false,"closed_at":"2026-10-19T03:42:59Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"If you are a current Fanshawe College employee, please apply to jobs directly through Workday. Do not apply on the external career page.\nInterested in growing your career at Fanshawe College?\nFanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.\nWorking at Fanshawe College\nFanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.\nPosting Closing Date:\nOctober 16, 2026Campus Location:\nLondon, ONDepartment:\nFAA1 Financial Aid and Student ServicesEmployment Group:\nSupportPay Details:\n$38.09 HourlyWorker Sub-Type:\nFixed term (Fixed Term)Time Type:\nFull timeRemote Type:\nIn-PersonContract End Date:\nNovember 19, 2027Hours of Work per Week:\n35Job Description:\nThis position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.\nNote: 1 vacancy available. This position is deemed a critical vacancy.\nWork Mode: This position is a minimum of four days on-site per week.\nPayband: This position is paid at Payband H. $38.09 - $44.04 per hour.\nHours: Monday to Friday, 8:30 a.m. to 4:30 p.m.\nWhy this Role is Important \nThe Financial Aid Advisor plays a critical role in advancing student access, persistence, and success by delivering comprehensive, student-centred financial aid advising, guidance, and navigation support within the College. This position serves as a knowledgeable and empathetic resource for students navigating the complexities of financial aid, ensuring they have access to the information, guidance, and understanding needed to make informed decisions about funding their education.\nAt the core of this role is a commitment to removing financial barriers that may prevent students from entering, continuing, or completing their post-secondary studies. The Advisor accomplishes this by probing to understand each student's unique circumstances, presenting a range of financial aid options - including OSAP, bursaries, scholarships, and grants - and explaining the potential outcomes of each pathway. Through careful interpretation and application of academic, provincial, and federal financial aid regulations, the Advisor ensures that students meet all eligibility requirements and that funding entitlements are verified accurately and administered equitably.\nThis position also carries significant responsibility for upholding institutional integrity and regulatory compliance. The Advisor reviews and assesses financial aid appeals, evaluates applicants against established award criteria, and ensures that all procedures and protocols remain current and aligned with evolving Provincial and Federal Government legislation. Attention to detail, sound professional judgement, and a thorough knowledge of policy frameworks are essential to fulfilling these responsibilities effectively.\nBeyond direct advising, the Financial Aid Advisor contributes to broader institutional outreach and awareness by developing and delivering presentations that promote available programs, funding opportunities, and financial literacy initiatives. This proactive engagement helps ensure that students - particularly those from equity-deserving communities - are aware of and connected to the resources available to them.\nHow You’ll Make an Impact\nStudent Advising & Support\nAdvise students on OSAP eligibility, application processes, and timelines through one on one in-person and virtual appointments\nTakes referrals from other staff members and departments for complex student financial inquiries\nGuides and advises students experiencing financial barriers or special circumstances with financial aid pathways (e.g., mature students, students with dependants, students with disabilities)\nInvestigates and determines how to help students overcome financial aid and academic restrictions using knowledge and expertise pertaining to a wide array of relevant policies and practices\nLiaises with internal and external stakeholders such as Counselling & Accessibility Services, Student Experience Team, Academic Advisors, Program Coordinators, Co-op Consultants, the Ministry and other external agencies to gather relevant details and coordinate plans for student supports\nAssist students with appeals, including income reassessments and special bursary applications by interpreting guidelines and using judgement to determine student eligibility for exceptional reviews and appeals.\nThe Advisor uses their authority to make decisions regarding appeals and other reviews using their interpretation and judgement of the students situation.\nInvestigates, gathers and analyzes relevant details to build a case for submission to the Ministry for restrictions or appeals that require Ministry authority.\nGuide students through the National Student Loans Service Centre (NSLSC) repayment process upon graduation or withdrawal\nApplication Processing & Administration\nReview and process OSAP applications, confirmations of enrolment, and disbursement requests\nInvestigate and analyze anomalies or inconsistencies in student applications\nInvestigate, review and identify student academic files or financial aid accounts, where a student is at risk of losing funding eligibility or not accessing the correct/optimal funding options (e.g. disability/accessibility supports)\nSupport the college SEM plan by taking action to help prevent students needing to withdraw from academic studies.\nProvides guidance and advice to other Registrar team members for proper processing of supporting documents for OSAP and other financial aid programs\nAssess and adjudicate institutional bursaries, awards, and emergency funds\nProcess master student financial assistance agreement (MSFAA) documentation\nVerify student enrolment status and program eligibility\nCompliance & Reporting\nEnsure institutional compliance with Ministry of Colleges, Universities, Research Excellence and Security (MCURES) directives and OSAP program rules\nComplete reconciliation and audit-readiness tasks related to government funding\nMaintain accurate student financial aid records in the Student Information System (SIS)\nPrepare reports for internal stakeholders and respond to ministry audit requests\nCommunication & Outreach\nDeliver financial literacy workshops and orientation sessions for incoming students\nCreate and maintain clear, accessible communication materials about financial aid programs\nCollaborate with academic advisors, counsellors, and Accessibility Services to support at-risk students\nPolicy & Continuous Improvement\nStay current on OSAP policy changes and communicate updates to staff and students\nParticipate in provincial working groups like CASFAA and OASFAA to share best practices\nContribute to SEM (Strategic Enrolment Management) initiatives, particularly around retention and student financial wellness\nPerforms other related duties as assigned\nWhat You’ll Bring \nPost-secondary 3-year diploma/degree in business, finance, or social services or related field\nMinimum 5 years’ of working knowledge and ability to develop complete understanding of the Ontario Student Assistance Program and other provincial and federal financial aid programs\nAn equivalent combination of education and experience may be considered\nDemonstrated knowledge of and commitment to current customer service and quality improvement methodology, highly developed communication skills \nBoth verbal and written, financial advising and assessment background and skills, effective public relations skills, demonstrated team leadership building skills, conflict resolution skills\nDemonstrated attention to detail and accuracy\nAbility to work independently and willingness to collaborate with on a team\nWhat This Opportunity Offers\nComprehensive Pension: Join a defined-benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income.\nVacation & Benefits: Enjoy 8% in lieu of vacation and benefits, along with access to an Employee & Family Assistance Program to support your well-being-both at work and beyond.\nProfessional Development: Learning is at the heart of the Fanshawe experience-for both students and employees. Our Organizational Development and Learning team offers a wide range of training and development opportunities to help you grow your skills and advance your career.\nInclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.\nReady to Apply?\nIf you’re passionate about helping students navigate financial barriers and have the financial aid expertise, sound judgement, and student-centred approach to make a meaningful difference, we’d love to hear from you. Apply today and help ensure students have the guidance and support they need to access funding, overcome barriers, and succeed in their education.\nFanshawe College uses Workday to manage recruitment and hiring processes.\nEducational Credentials\nWhile transcripts are not required for the interview, they are mandatory as a condition of employment.\nEquity, Diversity and Inclusion\nFanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.\nAccommodation\nFanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: \nLand Acknowledgement\nFanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.\nWe thank all applicants for their interest; however, only those chosen for an interview will be contacted.","description_format":"text","description_chars":10795,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Professional development"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services","Health Care","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-08T21:10:04Z"},{"event":"close","at":"2026-10-19T03:42:59Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":62000,"is_top_pay":false},"html_url":"https://alion.io/job/fanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment","json_url":"https://alion.io/job/fanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment.json","meta":{"generated_at":"2026-10-20T14:11:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1049152},"rest":"https://alion.io/mcp/rest/get_company?id=1049152"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffanshawe-college-financial-aid-advisor-appendix-dtemporary-assignment"}]}