{"id":2606472,"url":"https://alion.io/job/farfetch-interim-partner-implementation-manager","title":"Interim Partner Implementation Manager","company":{"id":3450,"name":"Farfetch","domain":"farfetch.com","url":"https://alion.io/company/farfetch","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":79,"open_postings":17,"ghost_share":0,"stale_share":0.824,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":79000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":753},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Magento","optional":false},{"name":"Rest API","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-15T09:33:54Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T18:01:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.\nOPERATIONS\nThe Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.\nPORTO\nOur office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.\nTHE ROLE\nAs a Partner Implementation Manager, you will lead end-to-end implementation projects for Farfetch partners -driving new onboardings, marketplace expansions, and complex solution upgrades. Acting as the critical bridge between external partners and internal teams, you will blend project management rigor with a strong understanding of e-commerce integrations. You will serve as the key operational authority to ensure timely, high-quality rollouts, ensuring partners are fully equipped and integrated to succeed on the Farfetch marketplace.\nWHAT YOU'LL DO\nEnd-to-End Implementation Management: Lead partner onboarding and upgrade projects from kickoff to go-live. Establish clear timelines, manage dependencies, define deliverables, and proactively mitigate bottlenecks or roadblocks.\nCross-Functional Orchestration: Act as the central liaison bridging external partners with key internal Farfetch teams, specifically Integrations, Pricing, Finance, Commercial, and Marketing, ensuring seamless alignment and execution across all business functions.\nIntegration Project Management: Guide partners through their technical integrations (e.g., API, CSV/XML feeds, or plugins). While you won't write the code, you will manage the integration lifecycle, define solution architectures based on existing Farfetch capabilities, and translate technical requirements between developers and business stakeholders.\nQuality Assurance & UAT: Coordinate and support partners during the User Acceptance Testing (UAT) phase. Facilitate test orders, returns processing, and collaborate with internal technical teams to troubleshoot and resolve data flow issues before launch.\nSubject Matter Expertise: Be the Farfetch operational expert on B2B marketplace processes, including Catalogue management, Fulfilment workflows, Pricing configurations, and Financial reconciliation, supporting both integrated and manual partners.\nPartner Autonomy & Training: Train external partners on Farfetch platforms and operational processes, ensuring they can efficiently and autonomously manage their day-to-day marketplace operations post-launch.\nGlobal Rollouts & Continuous Improvement: Lead marketplace-wide rollouts for new Partner business models. Act as the internal point of contact for piloting new tools, optimizing standard operating procedures (SOPs), and refining integration documentation and training materials.\nWHO YOU ARE\nExperienced E-commerce PM: You have 3+ years of experience in technical project management, B2B partner onboarding, e-commerce operations, or software implementation.\nIntegration-Savvy (PM Perspective): You possess a solid conceptual understanding of system integrations (e.g., REST APIs, XML/CSV data feeds, middleware, e-commerce platforms like Shopify/Magento). You know how systems talk to each other and can confidently manage technical dependencies without needing to be a developer.\nStakeholder Manager: You have a proven track record of managing complex cross-functional relationships, specifically navigating the sometimes competing priorities of commercial teams (Sales/Marketing) and operational/technical teams (Integrations/Finance).\nAnalytical Problem Solver: You move past generic troubleshooting and rely on structured QA processes, UAT methodologies, and root-cause analysis to resolve order flow or catalog mapping issues.\nExecution-Oriented Organizer: You are highly organized and comfortable managing multiple concurrent implementation cycles, keeping strict adherence to milestones and SLAs.\nMultilingual Communicator: Fluency in English is required. Proficiency in Italian, French, and/or Spanish is a strong plus for supporting our diverse global partner base.\nREWARDS & BENEFITS\nHealth insurance for the whole family and other well-being resources\n25 Days of Annual Leave (above the statutory) and additional Caring Days (2 days per year)\nBoomerang: sabbatical program after 5 years service\nTraining opportunities and free access to LinkedIn Learning\nFlexible benefits program\nFlexible working environment\nEQUAL OPPORTUNITIES STATEMENT\nFarfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. \nSCAM DISCLAIMER\nIt has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.","description_format":"text","description_chars":6037,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Marketplaces","Luxury Retail"],"lifecycle":[{"event":"open","at":"2026-10-15T09:51:29Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":46,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/farfetch-interim-partner-implementation-manager","json_url":"https://alion.io/job/farfetch-interim-partner-implementation-manager.json","meta":{"generated_at":"2026-10-17T19:29:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3450},"rest":"https://alion.io/mcp/rest/get_company?id=3450"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffarfetch-interim-partner-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffarfetch-interim-partner-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffarfetch-interim-partner-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/farfetch-interim-partner-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffarfetch-interim-partner-implementation-manager"}]}