{"id":3778625,"url":"https://alion.io/job/farm-boy-assistant-service-manager-4","title":"Assistant Service Manager","company":{"id":6018,"name":"Farm Boy","domain":"farmboy.ca","url":"https://alion.io/company/farm-boy-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Collingwood, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":30000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T19:31:14Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-14T21:03:16Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"If you’re looking for more, you’ve come to the right place.\nFrom the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.\n Be part of what makes us different.\nAs a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out:\nDeliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.\nPartner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.\nSupport team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.\nLead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.\nSafeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.\nPromote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment.\nChampion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.\nProvide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.\nSupport office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.\nContribute to store success by assisting with other related duties as required.\n What you bring to the table.\nWe provide the opportunity, and you bring the potential.\nA genuine passion for delivering engaging and exceptional customer service.\nCompletion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.\nThe ability to thrive in a fast-paced, dynamic environment by effectively managing changing priorities while maintaining a high level of performance.\nSuccessful completion of Smart Serve certification, or willingness to obtain certification within six months of hire.\nExcellent organizational, analytical, and interpersonal skills, supported by clear, confident communication and strong mathematical aptitude.\nComfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.\nThrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.\nFlexibility to work a dynamic schedule including evenings, weekends, and holidays.\nFluency in English; French language skills considered an asset.\nWhat we bring to the table.\nAt Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:\nComprehensive benefit program and coverage that varies by position.\nCoverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.\nA 10% discount on in-store purchases.\nOn-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.\nThe opportunity to support local neighbourhoods through our community programs.\n Grow a Career with us...\nFarm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!\nWe are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply-including those with non-traditional career paths.\nWe strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.\nWe do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.","description_format":"text","description_chars":4970,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Organic Food","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-11-05T00:07:55Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.915,"p_room":0.75,"age_days":9,"expected_fill_days":13,"reasons":["conf:3","wave","win:late","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":30000,"is_top_pay":false},"html_url":"https://alion.io/job/farm-boy-assistant-service-manager-4","json_url":"https://alion.io/job/farm-boy-assistant-service-manager-4.json","meta":{"generated_at":"2026-11-15T00:30:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":857,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6018},"rest":"https://alion.io/mcp/rest/get_company?id=6018"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffarm-boy-assistant-service-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffarm-boy-assistant-service-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffarm-boy-assistant-service-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/farm-boy-assistant-service-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffarm-boy-assistant-service-manager-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3778625}},{"tool":"search_jobs","arguments":{"company":"farmboy.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3778625},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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