{"id":2036479,"url":"https://alion.io/job/fastenal-warehouse-operativecustomer-support-full-time","title":"Warehouse Operative/Customer Support - Full time","company":{"id":694687,"name":"Fastenal","domain":"fastenal.com","url":"https://alion.io/company/fastenal","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":550},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T15:48:08Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T10:03:51Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Type: Full-Time\nShift: Monday - Friday\nWork Model: Onsite\nLocation: Fastenal Glasgow, G69 6GE\nWHAT WE OFFER\nMonthly performance bonuses\nPromotion from within policies/clear opportunities for career progression\nA diverse and challenging position with room for own input and initiative\nA career with a large and growing international organization\nIn-house training to support both new starters and long-term development\nHolidays off\nOVERVIEW\nWorking as a team member, you will play a key role in ensuring our customers receive the products and service they need, when they need them. Based from our Glasgow branch, this position combines warehouse operations, customer deliveries, and day-to-day sales support activities in a fast-paced industrial distribution environment.\nYou will be responsible for receiving and organizing inventory, accurately picking and packing customer orders, and delivering products directly to customer locations throughout Scotland. The role also involves maintaining inventory levels, supporting customer site stock management programs, and\nalso involves maintaining inventory levels, supporting customer site stock management programs, and building strong customer relationships through dependable service and attention to detail.\nThe successful candidate will be self-motivated, safety-conscious, and committed to providing exceptional customer service. Whether working in the warehouse, on the road, or at a customer site, you will help ensure operational excellence and contribute to the continued success of our customers and our business.\nRESPONSIBILITIES\nThe duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:\nProviding Customer Service\nManaging inventory (warehouse)\nReceiving and shipping inventory\nPerforming deliveries with a company vehicle\nREQUIRED POSITION QUALIFICATIONS\nThe following skills and qualifications are required for this position:\n18 years of age or older, due to the nature of work\nPossess a current full valid UK Manual driver's license (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed\nExcellent written and oral communication skills\nProficient computer skills\nStrong math aptitude, attention to detail and sense of urgency\nHighly motivated and customer service orientated\nDemonstrate our core values of ambition, innovation, integrity and teamwork\nAbility to lift, slide, carry and lower packages on a regular basis\nONBOARDING AND TRAINING\nWe invest in our 20,000+ team members by providing structured curricula for career advancement through our internal business school, the Fastenal School of Business (FSB). With a robust virtual campus and regional brick and two major campuses within Europe, FSB provides employees with career-long opportunities to develop skills, explore new directions, grow as leaders, and achieve their career goals. Last year, our employees completed more than 655,000 FSB courses - a testament to our culture of learning and continuous improvement.\nPERSONAL DEVELOPMENT\nThere is more than one career path to joining the Blue Team! No matter if you test the waters with a part-time position or dive in with a full-time career, Fastenal creates an onboarding plan that gets you up to speed quickly and encourages advancement into new positions.\nLocal trainings with the local team\nOnline trainings through FSB (Fastenal School of Business)\nClassroom trainings with specialists\nRegular trainings for career advancement\nCertifications to become a Lean expert\nFor more information about Fastenal Europe please review our social media channels.","description_format":"text","description_chars":3783,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mechanical Components & Fasteners","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-07T16:12:59Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-27T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.787,"p_room":0.9,"age_days":19,"expected_fill_days":45,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/fastenal-warehouse-operativecustomer-support-full-time","json_url":"https://alion.io/job/fastenal-warehouse-operativecustomer-support-full-time.json","meta":{"generated_at":"2026-10-27T14:00:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2371,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694687},"rest":"https://alion.io/mcp/rest/get_company?id=694687"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffastenal-warehouse-operativecustomer-support-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffastenal-warehouse-operativecustomer-support-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffastenal-warehouse-operativecustomer-support-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fastenal-warehouse-operativecustomer-support-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffastenal-warehouse-operativecustomer-support-full-time"}]}