{"id":1437285,"url":"https://alion.io/job/faye-digital-client-advisor","title":"Client Advisor","company":{"id":1874674,"name":"faye_digital","domain":"fayedigital.com","url":"https://alion.io/company/fayedigital","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-01-12T00:00:00Z","employer_posted_date":"2025-01-12","last_verified_at":"2026-11-09T03:03:31Z","board_verified":true,"closed_at":null,"days_open":666,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":665},"description":"This job post enables Faye to send any resulting offer letter, and subsequent items, to you. Any role and hiring specific items will be included in the recruiter or third-party job post to which you originally engaged.\nPlease provide the requested info so that it is automatically populated in our HR system and ensures no delay or discrepancy.\nThanks!\nFaye People Operations\nAbout Faye\nFaye is a leading provider of CRM, CX, and integrated software solutions, specializing in optimizing and integrating software into businesses to maximize ROI. We are technology experts, integration builders, strategists, and adoption managers dedicated to making the best software in the world even better.\nAbout Job\nWe are seeking a dedicated and proactive Client Advisor to join our team. The Client Advisor will be responsible for managing client relationships, ensuring customer satisfaction, and acting as a liaison between clients and our internal teams. This role involves overseeing a portfolio of assigned customers, developing new business from existing clients, and actively seeking new sales opportunities.\nKey Responsibilities:\nClient Relationship Management:Serve as the primary point of contact for clients, building and maintaining long-term relationships. Understand clients' business needs and objectives to provide tailored solutions.\nAccount Oversight:Oversee a portfolio of assigned customers, ensuring the timely and successful delivery of our solutions according to customer needs and objectives.\nBusiness Development:Identify and develop new business opportunities among existing clients. Collaborate with the sales team to generate sales for a portfolio of accounts and reach the company's sales targets.\nCross-Functional Collaboration:Liaise between customers and cross-functional internal teams, including Customer Service and Product Development, to improve the entire customer experience.\nIssue Resolution:Address client queries and resolve any issues or conflicts promptly to maintain high levels of customer satisfaction.\n\nQualifications:\nBachelor's degree in Business, Marketing, or a related field.\nProven experience as an Account Manager or in a similar role, preferably within the software solutions industry.\nStrong understanding of CRM and CX software solutions.\nExcellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.\nStrong problem-solving skills and the ability to manage multiple projects simultaneously.\nProficiency in MS Office and CRM software.\nAbility to travel as needed.","description_format":"text","description_chars":2571,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-09-29T03:50:50Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.198,"p_room":0.28,"age_days":665,"expected_fill_days":40,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/faye-digital-client-advisor","json_url":"https://alion.io/job/faye-digital-client-advisor.json","meta":{"generated_at":"2026-11-09T04:32:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1874674},"rest":"https://alion.io/mcp/rest/get_company?id=1874674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffaye-digital-client-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffaye-digital-client-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffaye-digital-client-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/faye-digital-client-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffaye-digital-client-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1437285}},{"tool":"search_jobs","arguments":{"company":"fayedigital.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1437285},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}