{"id":3768215,"url":"https://alion.io/job/fca-professional-business-support-administrator","title":"Professional Business Support Administrator","company":{"id":1753788,"name":"FCA","domain":"fca.org.uk","url":"https://alion.io/company/fca-org-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Leeds, United Kingdom","Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-11-04T20:47:27Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T17:46:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job title: Professional Business Support Administrator\nDivision: Supervision, Policy & Competition\nDepartment: Payments and Digital Assets\n Salary: National (Edinburgh and Leeds) ranging from £25,000 to £29,000 and London from £27,500 to £32,000 (salary offered will be based on skills and experience)\nThis role is graded as: Professional Support - Corporate\nYour Internal recruitment contact is Louis Van Den Burg via .\nYour external recruitment contact is Tahir Khan via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.\nAbout the FCA and team \nWe regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK financial services.\nSPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).\nYou will be supporting within the Payments and Digital Assets directorate, liaising across the 5 teams that sit within the Market Interventions - Digital Assets department (MIDA) to support with the efficient operation of a high-profile regulatory function, such as organising meeting invites, setting up team away-days, fulfilling recruitment needs and assisting in team operational tasks. You will liaise closely with other colleagues in similar supporting divisions such as Personal Assistants (PA) and Professional Business Support (PBS) colleagues to ensure the effective running of the department, playing a key role prioritising organisational engagements and playing a key role in helping the FCA deliver outcomes that affect millions of consumers.\nRole responsibilities:\nLead administrative support to the teams, working closely with colleagues to ensure their day-to-day activities run smoothly\nManage diaries for multiple managers, including organising internal and external meetings for both managers and for team/departmental meetings, including room bookings, visitor passes, and catering, and remaining flexible to short-notice changes, enabling senior leaders to deliver against strategic priorities \nManaging joiner/mover/leaver IT requirements and resolving ad hoc issues or queries on behalf of the managers\nWorking alongside local Personal Assistants (to the Heads of Department and the Director) to coordinate the departments administrative activities, including ensuring there is adequate administrative cover, acting as a trusted coordinator across multiple business functions \nAdministrative support to the department, including ensuring that MIDA’s Pulse page, organogram, SharePoint and OneNote are kept up to date, and managing other key administrative tasks using Microsoft Word, Excel & PowerPoint\nProviding support with recruitment, including liaising with Human Resources, arranging interview and case study slots\nSkills required:\nMinimum:\nDemonstrable experience of strong diary management across multiple diaries using Microsoft Outlook\nExperience managing key administrative tasks using Microsoft Word, Excel & PowerPoint\nExperience in managing room-booking systems and arranging travel\nEssential:\nSound knowledge and confidence using OneNote, MS Office Suite, and the ability to get up to speed quickly with new systems\nExcellent spelling, grammar and written communication skills\nAbility to act on your own initiative, prioritising and working under pressure and to tight deadlines whilst maintaining accuracy\nFlexibility to adapt and react to changing circumstances, reprioritising as necessary\nAbility to handle staff confidential and sensitive data with a high degree of discretion, maintaining confidentiality at all times\nAbility to build good working relationships and networks\nStrong oral communication skills, summarising key issues in a timely fashion\nBenefits:\n25 days annual leave plus bank holidays\nColleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices\nNon-contributory pension (8-12% depending on age) and life assurance at eight times your salary\nPrivate healthcare with Bupa, income protection, and 24/7 Employee Assistance\n35 hours of paid volunteering annually\nA flexible benefits scheme designed around your lifestyle\nFor a full list of our benefits, and our recruitment process as a whole visit our benefits page.\nOur Values & Culture\nOur colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation.\nIf you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.\nWe welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.\nDisability Confident: Our Hiring Approach \nWe’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.\nUseful Information and Timeline\nJob advert close: Wednesday 11th November at 23:59pm\nCV Review/Shortlist: Friday 13th November\nInterviews: 19th - 25th November\nYour Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.","description_format":"text","description_chars":6097,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Central Banks & Financial Regulators"],"lifecycle":[{"event":"open","at":"2026-11-04T20:47:27Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.885,"p_room":1,"age_days":5,"expected_fill_days":17,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/fca-professional-business-support-administrator","json_url":"https://alion.io/job/fca-professional-business-support-administrator.json","meta":{"generated_at":"2026-11-10T20:22:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12705,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753788},"rest":"https://alion.io/mcp/rest/get_company?id=1753788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffca-professional-business-support-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffca-professional-business-support-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffca-professional-business-support-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fca-professional-business-support-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffca-professional-business-support-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3768215}},{"tool":"search_jobs","arguments":{"company":"fca.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3768215},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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