{"id":1159061,"url":"https://alion.io/job/fct-bilingual-title-officer","title":"Bilingual Title Officer","company":{"id":1141213,"name":"FCT","domain":"fct.ca","url":"https://alion.io/company/fct-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":64,"open_postings":20,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moncton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":101000,"period":"year","method":"role_country_seniority_unknown","sample_n":170},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-14T09:46:48Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":28},"description":"Company Summary\nCome work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.\nFCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.\n Job Summary\nWe are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.\nAs a Bilingual Title Officer, you will provide superior customer service to our clients responding to all inquiries within specified timeframes, prepare legal documents for mortgage transactions and ensure transactions closings are met. This role is ideally suited to an individual who would like to join a company that has created a unique working atmosphere that offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment.En tant qu'agent(e) d'opérations bilingue, vous offrirez un service à la clientèle de premier ordre à nos clients en répondant à toutes leurs demandes dans les délais prescrits, vous préparerez des documents juridiques liés aux transactions hypothécaires et vous veillerez à la clôture des transactions. Ce poste convient idéalement à une personne qui aimerait se joindre à une entreprise qui a créé une atmosphère de travail unique et qui propose des défis, et offre des occasions de perfectionnement personnel et professionnel dans un environnement axé sur l'équipe.\nHere's how you'll contribute:\nProvide superior customer service to our clients via portal, email and phone responding to all inquiries within specified timeframes. Develop internal and external partnerships to enhance overall customer service experience.\n\nManage all issues and title discrepancies with the Lender representative (lender, mortgage specialist etc.)\n\nManage day to day tasks in accordance to our corporate policies\n\nPrepare applicable documents as per respective lender program requirements.\n\nWorking collaboratively with our external clients such as lenders, notaries and brokers\n\nHere's what you'll bring:\nGraduate of a law clerk/legal admin program or equivalent experience will be considered an asset\n\nExceptional phone manner with strong communications and interpersonal skills.\n\nProven ability to problem solve and prioritize issues.\n\nPossess strong attention to detail with the ability to manage competing priorities within a busy office environment.\n\nDetail oriented and proven ability to multi-task in a fast-paced environment.\n\nAbility to exercise good judgment in protecting confidential information.\n\nIntermediate computer skills in MS Office and Outlook.\n\nAdvanced proficiency in French (reading, writing, and speaking) required. Bilingualism certification is considered an asset.\n\nCandidates must be flexible to work a regular rotating late shift up to 7:00 pm (AST).\n\nVoici votre contribution :\nOffrir un service à la clientèle de premier ordre à nos clients par l'intermédiaire du portail, par courriel et par téléphone pour répondre à toutes les demandes dans les délais prescrits. Établir des partenariats internes et externes afin d'améliorer l'expérience client globale.\n\nGérer tous les problèmes et les irrégularités sur le titre avec le représentant du prêteur (prêteur, spécialiste en prêts hypothécaires, etc.).\n\nGérer tâches journalières conformément aux politiques et aux lignes directrices d'entreprise.\n\nPréparer les documents applicables conformément aux exigences du programme de chaque prêteur.\n\nTravailler avec nos clients externes, tel que des prêteurs, notaires ou courtiers hypothécaires.\n\nVos compétences :\nDiplôme en techniques juridiques ou en administration juridique, ou expérience équivalente sera considéré un atout.\n\nCapacité exceptionnelle à communiquer par téléphone et excellentes aptitudes pour les relations interpersonnelles.\n\nCapacité avérée à prioriser et à résoudre des problèmes.\n\nGrand souci du détail et capacité à gérer des priorités concurrentes dans un milieu de travail occupé.\n\nMinutie et capacité démontrée à mener plusieurs tâches de front dans un environnement de travail dynamique.\n\nCapacité à faire preuve de jugement pour protéger les renseignements confidentiels.\n\nConnaissances intermédiaires de la suite Microsoft Office et de Outlook.\n\nNos heures d'ouverture sont de 8 h 30 à 19 h, du lundi au vendredi. Les candidats doivent faire preuve de souplesse pour effectuer un quart de travail tardif régulier (par rotation) jusqu'à 19 h.\n\nTotal Direct Compensation:\n52,311 - 62,842Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)\nHERE’S WHAT SETS US APART:\nThrough mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.\nComprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials\nGroup retirement savings plan with company match\nPaid holidays and generous paid time off\nHybrid work arrangements\nPaid volunteer opportunities and charitable donation matching\nEmployee recognition programs that include referral incentives\nPotential for performance-based incentives \nThe opportunity to participate in our stock purchase plan\nAnd more!\n*As per terms of the employment agreement\nFor over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.\nBy joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.\nThank you for considering FCT. We look forward to meeting you.\nWe may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review.\nIn accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.\nTo avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.\nFCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.","description_format":"text","description_chars":7933,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-23T22:52:55Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.504,"p_room":0.9,"age_days":28,"expected_fill_days":48,"reasons":["conf:19","stale_co","win:mid"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/fct-bilingual-title-officer","json_url":"https://alion.io/job/fct-bilingual-title-officer.json","meta":{"generated_at":"2026-10-14T10:38:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12480,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1141213},"rest":"https://alion.io/mcp/rest/get_company?id=1141213"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffct-bilingual-title-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffct-bilingual-title-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffct-bilingual-title-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fct-bilingual-title-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffct-bilingual-title-officer"}]}