{"id":2846899,"url":"https://alion.io/job/fe-fundinfo-client-service-associate","title":"Client Service Associate","company":{"id":674972,"name":"FE fundinfo","domain":"fefundinfo.com","url":"https://alion.io/company/fefundinfo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brno, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":37000,"period":"year","method":"role_country_seniority_unknown","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T11:27:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T02:18:22Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Step into a specialist role where you'll become a trusted expert in cross-border fund registrations, working at the heart of the global investment fund industry.\nAs a Client Service Associate at FE fundinfo, you'll be part of the Global Funds Registration (GFR) team - a dedicated service that helps fund managers expand the distribution of their funds worldwide. You'll build deep regulatory and market expertise, serve as a key point of contact for clients navigating complex compliance requirements, and develop meaningful relationships with stakeholders across the industry. This is a fantastic opportunity to grow your knowledge in a fast-paced, specialised environment where your contributions genuinely matter.\nWe're looking for someone to join the team in January 2027.\nYour key responsibilities as a Client Service Associate will include:\nManaging multiple client requests simultaneously from initial proposal through to successful delivery and completion.\nSupporting the ongoing maintenance of clients' legal offering documents and regulatory requirements in various markets.\nRaising opportunities and issues to management, alongside well-considered potential solutions.\nEnsuring internal systems, databases and records are maintained with the latest fund documentation and information.\nWorking collaboratively with the wider team to deliver high-quality service to clients and achieve team targets and KPIs.\nYou will need the following experience and skills to join us as a Client Service Associate:\nYou are fluent in written and spoken English and confident communicating with stakeholders at all levels.\nYou have strong attention to detail and excellent organisational skills, with the ability to manage multiple priorities to tight deadlines.\nYou are proficient in Microsoft 365 tools including Teams, Excel, and Outlook, with experience in data entry.\nYou bring a client-focused mindset and the ability to build strong, trusted relationships with clients and third parties.\nYou are a curious, enthusiastic learner who is adaptable, keen to develop specialist knowledge quickly, and comfortable working as part of a collaborative team.\nYou have strong problem-solving skills and the ability to think laterally when addressing challenges.\nFE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence!\nAt FE fundinfo, we believe that great work happens when people feel supported, connected, and inspired. You'll enjoy a hybrid working model that gives you flexibility alongside meaningful in-person collaboration. We invest in your development through ongoing learning opportunities, and our friendly, inclusive team culture means there's always someone to learn from or lend a hand. Regular team events help us stay connected and celebrate what we achieve together.\nBenefits:\nEnjoy 170 CZK food vouchers for every day worked.\nAccess to an Edenred Benefits Card for additional perks.\nStay active with a company-paid Multisport card.\n5 weeks of annual leave to recharge and relax.\n3 sick days to take care of yourself when you need it.\nBoost your future with additional pension insurance contributions.\nParticipate in team-building activities to strengthen connections.\nBenefit from an annual health check-up to keep your health in check.\nReceive pre-paid benefit cards for added convenience.\nApply now and we'll aim to get back to you with feedback within 5 working days.","description_format":"text","description_chars":3597,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[{"name":"Czech Republic","iso":"CZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services","Professional Services","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-19T11:27:54Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.945,"age_days":3,"expected_fill_days":7,"reasons":["conf:7","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/fe-fundinfo-client-service-associate","json_url":"https://alion.io/job/fe-fundinfo-client-service-associate.json","meta":{"generated_at":"2026-10-24T02:37:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4253,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674972},"rest":"https://alion.io/mcp/rest/get_company?id=674972"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffe-fundinfo-client-service-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffe-fundinfo-client-service-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffe-fundinfo-client-service-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fe-fundinfo-client-service-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffe-fundinfo-client-service-associate"}]}