{"id":46654,"url":"https://alion.io/job/feathery-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":14535,"name":"Feathery","domain":"feathery.io","url":"https://alion.io/company/feathery","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":135000,"currency":"CAD","period":"year","gross":null,"usd_annual":94585},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-08-07T17:36:54Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-18T05:05:10Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"About Feathery\nFeathery is the AI operating system for financial institutions. With hundreds of clients and over $30 million raised, Feathery is the fast-growing leader in financial agentic automation. Industry leaders like Tokio Marine, Sequoia Financial, and Cerity Partners run their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and reports.\nAt the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during meetings, and supports a growing range of operational tasks across the client lifecycle.\nWe're building a future where financial operations shift from paperwork, manual data entry, and disconnected systems to intelligent, automated workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate Ventures, and Index Ventures, among others.\nWe're driven by a shared commitment to excellence and velocity. Our values - Own the Problem, Grit Beats Gloss, Say It Straight - shape how we work and grow as a team.\nWhy We're Hiring\nAs Feathery grows, we're partnering with larger, more sophisticated customers who rely on our platform for critical workflows.\nWe're hiring a Forward Deployed Engineer to work directly with enterprise customers to design, implement, and scale workflows on the Feathery platform. This role is ideal for someone who enjoys solving technical problems, working directly with customers, and shaping how a product is adopted in real-world environments.\nYou’ll partner closely with customers, product, engineering and sales to deliver successful customer implementations while helping shape the future direction of the Feathery platform.\nAbout the Role\nThis is a high-ownership role that blends:\nCustomer-facing technical architecture and implementation\n\nTechnical partnership across the customer lifecycle\n\nWorkflow design, deployment, and problem solving\n\nCross-functional collaboration with Product, Engineering, and Go-to-Market teams\n\nAs an early member of the Forward Deployed Engineering team, you'll help define how we deliver and scale end-to-end customer implementations-from technical discovery and proof-of-concept through production deployment and long-term adoption.\nWhat You'll Do\nCustomer Solutions & Implementation\nOwn technical delivery across customer implementations-from technical discovery and proof-of-concept through successful deployment and onboarding\n\nPartner with customers to architect, implement, and optimize complex workflows on the Feathery platform\n\nGuide customers on best practices for building scalable, maintainable workflow solutions\n\nMeasure success through successful customer adoption and long-term customer success\n\nTechnical Partnership & Solution Design\nPartner closely with Sales to understand technical requirements and deliver scalable workflow solutions\n\nTranslate customer requirements into scalable workflow solutions\n\nBuild demos, prototypes, and implementation examples that showcase Feathery's flexibility and power\n\nServe as a trusted technical advisor to prospects and customers from evaluation through implementation\n\nProduct Feedback & Platform Enablement\nShare customer implementation insights and feature requests that help shape the evolution of the Feathery platform\n\nCreate technical content, including implementation guides, documentation, and example applications\n\nHelp customers and internal teams maximize the capabilities of the Feathery platform\n\nContribute to improving onboarding and implementation best practices\n\nTeam & Function Building\nHelp turn successful customer implementations into repeatable playbooks, documentation, and best practices\n\nContribute to hiring and mentoring future team members\n\nImprove internal processes, tooling, and implementation playbooks as the team scales\n\nAbout You\nExperience in a customer-facing technical role (Forward Deployed Engineering, Solutions Engineering, Sales Engineering, Customer Success, or similar)\n\nStrong problem-solving skills, especially in workflow automation and data-intensive environments\n\nStrong working knowledge of JavaScript, including writing and troubleshooting scripts and implementation logic\n\nBasic familiarity with Python (able to build/debug APIs)\n\nStrong communication skills with the ability to work across technical and non-technical teams\n\nComfortable owning customer implementations from discovery through deployment\n\nProactive, resourceful, and comfortable in a fast-paced startup environment\n\nStrong sense of ownership with a focus on delivering exceptional customer outcomes\n\nBonus\nExperience with B2B SaaS fintech platform or workflow automation tools\n\nFamiliarity with low-code/no-code platforms\n\nExperience delivering enterprise customer implementations\n\nBackground in financial services (insurance, wealth management, lending)\n\nExperience creating technical documentation, demos, or implementation guides\n\nWhat We Offer\nCompetitive compensation and equity\n\nHealth, dental, and vision coverage\n\nUnlimited PTO\n\nDowntown Toronto office location\n\nOffice snacks and lunches\n\nA supportive, low-ego team that values ownership and growth\n\nCompany offsite to connect and recharge\n\nIf you’re excited about helping enterprise customers successfully implement and scale mission-critical workflows - and want to play a key role in shaping the customer experience at a fast-growing startup - we’d love to hear from you.\nFeathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. 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