{"id":3655937,"url":"https://alion.io/job/fed-group-operations-supervisor","title":"Operations Supervisor","company":{"id":3810382,"name":"Fed Group","domain":"fed-group.ca","url":"https://alion.io/company/fed-group","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0.667,"time_to_fill_p50_days":4,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":85000,"currency":"CAD","period":"year","gross":null,"usd_annual":60842},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T22:06:48Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T11:35:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Hello! My name is Angela, and I am a Recruitment Consultant at Fed Supply, a specialized recruitment agency focused on supply chain, logistics, transportation, and customer service. We recruit for both temporary and permanent positions throughout the Greater Montreal Area.Responsibilities\nThe Company Our client, a well-established international company specializing in transportation and logistics, is looking for an Operations Supervisor to join its facility in Lachine, Montreal. Operating in a fast-paced environment where service quality, operational efficiency, and teamwork are essential, the company is looking to strengthen its management team to support its transportation and delivery operations. The Role Reporting to the Operations Manager, you will be responsible for the daily supervision of pickup and delivery operations, as well as the management and development of a team of drivers. You will ensure smooth daily operations, monitor performance objectives, and foster employee engagement within a unionized environment. This position is ideal for a hands-on leader with a collaborative management style, strong interpersonal skills, and the ability to effectively manage operational priorities. Key Responsibilities\nSupervise and coordinate daily transportation, pickup, and delivery operations, ensuring compliance with service standards and delivery timelines.\nLead, motivate, and support drivers to maintain a positive and high-performing work environment.\nManage employee schedules and ensure effective resource allocation based on operational requirements.\nCollaborate closely with dispatch teams to optimize delivery routes and resolve day-to-day operational issues.\nMonitor key performance indicators (KPIs) related to productivity, service quality, and operational efficiency.\nIdentify performance gaps and implement corrective actions and continuous improvement initiatives.\nParticipate in the recruitment, onboarding, training, and development of employees.\nManage employee performance and address disciplinary matters in accordance with established procedures and applicable collective agreements.\nSupport fleet management activities, including vehicle availability and maintenance coordination.\nEnsure compliance with occupational health and safety regulations and promote a strong safety culture.\nRespond effectively to operational emergencies, unexpected disruptions, and changing priorities.\nPrepare operational and administrative reports to support performance monitoring and management decisions.\nDepending on the assigned scope, coordinate independent contractor drivers and oversee related invoicing activities.\nQualifications\nCandidate Profile\nMinimum 3 years of experience in team supervision or management, ideally within transportation, delivery, distribution, or logistics.\nExperience working in a unionized environment, with a good understanding of collective agreements and labour relations.\nGood knowledge of transportation, delivery, dispatch, and driver management operations.\nExperience in fleet management or coordination, including vehicle maintenance monitoring.\nProven ability to monitor and analyze operational KPIs and implement performance improvement initiatives.\nGood understanding of occupational health and safety regulations.\nExperience with continuous improvement and process optimization is an asset.\nKnowledge of Montreal's road network and local delivery operations is a strong asset.\nKnowledge of dangerous goods regulations and procedures is an asset.\nRelevant college or university education.\nBilingualism in French and English is required. Personal Skills\nHands-on leadership with a collaborative and engaging management approach.\nExcellent communication and interpersonal skills, with the ability to build trust and maintain positive relationships with employees.\nStrong decision-making skills and the ability to respond quickly to operational challenges.\nAutonomy, initiative, and a strong sense of accountability.\nExcellent organizational and time management skills, with the ability to handle multiple priorities.\nAdaptability and flexibility in a fast-paced, constantly evolving operational environment.\nAbility to support teams through change and promote continuous improvement.\nExperience\nCandidate Profile\nMinimum 3 years of experience in team supervision or management, ideally within transportation, delivery, distribution, or logistics.\nExperience working in a unionized environment, with a good understanding of collective agreements and labour relations.\nGood knowledge of transportation, delivery, dispatch, and driver management operations.\nExperience in fleet management or coordination, including vehicle maintenance monitoring.\nProven ability to monitor and analyze operational KPIs and implement performance improvement initiatives.\nGood understanding of occupational health and safety regulations.\nExperience with continuous improvement and process optimization is an asset.\nKnowledge of Montreal's road network and local delivery operations is a strong asset.\nKnowledge of dangerous goods regulations and procedures is an asset.\nRelevant college or university education.\nBilingualism in French and English is required. Personal Skills\nHands-on leadership with a collaborative and engaging management approach.\nExcellent communication and interpersonal skills, with the ability to build trust and maintain positive relationships with employees.\nStrong decision-making skills and the ability to respond quickly to operational challenges.\nAutonomy, initiative, and a strong sense of accountability.\nExcellent organizational and time management skills, with the ability to handle multiple priorities.\nAdaptability and flexibility in a fast-paced, constantly evolving operational environment.\nAbility to support teams through change and promote continuous improvement.","description_format":"text","description_chars":5854,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-11-03T01:47:40Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.506,"p_room":0.945,"age_days":2,"expected_fill_days":4,"reasons":["conf:18","agency","velocity","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":60842,"is_top_pay":false},"html_url":"https://alion.io/job/fed-group-operations-supervisor","json_url":"https://alion.io/job/fed-group-operations-supervisor.json","meta":{"generated_at":"2026-11-05T14:01:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18010,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3810382},"rest":"https://alion.io/mcp/rest/get_company?id=3810382"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffed-group-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffed-group-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffed-group-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fed-group-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffed-group-operations-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3655937}},{"tool":"search_jobs","arguments":{"company":"fed-group.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3655937},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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