Long applicationsign-up on Workday

Dedicated Customer Care Representative Senior

FedEx • English • Delivery • Logistics • High School Diploma • 2 days ago
Smart Apply
Similar jobs
1,910,542open jobs
111,717companies
251,735added this week
Browse all
Salary
≈ $30k – $70k per year (Estimated)
Location
In office (San José)
Seniority
Senior
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 20, 2026.

Overview
Company
Impact
Profile match

FedEx

FedEx is a global transportation and logistics company headquartered in Memphis, Tennessee, providing express parcel delivery, ground and freight shipping, customs brokerage and e-commerce logistics services. Founded as Federal Express in 1971, it operates one of the largest cargo air fleets in the world and serves more than 220 countries and territories; the job board of this record covers the FedEx Express Latin America and Caribbean region. It hires couriers, customs agents and specialists, operations and logistics agents, maintenance technicians, payroll and legal staff and account executives in Mexico, Brazil, Colombia and other countries in the region.
fedex.com • HQ: Memphis, United States • Logistics • Courier Services • Delivery • 501-1000 employees • Est. 1971
Backed by Matrix, Amethis

Welcome

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the “Best Employers for Diversity”

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

View current job opportunities, or search on specific criteria to find jobs that match your interests

RC787205 Dedicated Customer Care Representative Senior (Open)English (Required)Dedicated Customer Care Representative SeniorFull timeFedEx Centro de Operaciones Complejo El Quijote, Costado Norte de Intel, Bodegas 11 & 12 99998 Belen, La Ribera Costa RicaBookings ;Customer Support; Dedicated Account Desk; Enquiries (Ad Hoc); Relationship Management; Tracking & Monitoring Solutions (Including Prevention)

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills

High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam.

Job Posting End Date:

2026-11-11
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,910,542 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Customer Success
Similar stack
Same company
San José
≈ $11k – $24k per year (Estimated) • In office • Full-Time • 1+ year exp • Heredia
Apply
≈ $59k – $120k per year (Estimated) • In office • Heredia
Apply
≈ $18k – $37k per year (Estimated) • Remote (Costa Rica) • Full-Time • PhD • Heredia
Marketing
Salesforce
Apply
In office • Bachelor's Degree • Heredia
Apply
$28k per year • In office • Part-Time • Petrolia
Apply
≈ $19k – $45k per year (Estimated) • In office • Full-Time • 2+ years exp • High School Diploma • San José
Apply
≈ $25k – $59k per year (Estimated) • In office • Full-Time • Pachuca
Apply
In office • Full-Time • Mexico
Apply
≈ $21k – $63k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Mexico
Analytics
Power BI
Apply
≈ $36k – $89k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Mexico
Analytics
Power BI
Management
SharePoint
Apply
≈ $37k – $95k per year (Estimated) • Remote (Costa Rica) • Full-Time • 5+ years exp • San José
Python
SQL
Databases
Snowflake
DynamoDB
DevOps
AWS
AWS Lambda
Amazon S3
Amazon Kinesis
Analytics
ETL/ELT
Domo
Management
Agile
Apply
$72k – $96k per year • Remote (Costa Rica, EST hours) • Full-Time • San José
Management
Miro
Notion
Marketing
HubSpot
Apply
≈ $18k – $35k per year (Estimated) • Remote (Costa Rica) • Master's Degree • San José
Apply
Remote (LATAM, United States) • Full-Time • San José
Apply
≈ $35k – $81k per year (Estimated) • In office • 5+ years exp • Bachelor's Degree • San José
Analytics
Microsoft Excel
Apply
See all jobs
This is one of many
1,910,542 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles