{"id":345606,"url":"https://alion.io/job/fedex-lm281-customs-agent","title":"LM281: Customs Agent","company":{"id":4244,"name":"FedEx","domain":"fedex.com","url":"https://alion.io/company/fedex","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-08T20:19:19Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Welcome\nWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!\nFedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.\nFedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:\n2020 Fortune’s World Most Admired Companies (14th)\n2019 Fortune’s Best Places to Work (15th)\n2019 Forbes’s One of the “Best Employers for Diversity”\n2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)\n2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years\n2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible\n2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.\n2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.\nView current job opportunities, or search on specific criteria to find jobs that match your interests\nRC783071 LM281: Customs Agent (Open)LM281: Customs AgentFull timeCarretera Estatal 200\nQuerétaro Tequisquiapan #200\nAeropuerto Intercontinental Querétaro\n76295 Querétaro, QUE\nMexicoInvolves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.\"General Job Description: \nUnder general supervision perform the following activities:\nPrepare all necessary customs forms to allow import, export and transit procedures to carry out in a timely, efficient and effective manner for shipments arriving and departing by air, i.e., master guides, cargo manifests and general declarations, invoices and any additional related documentation.\nPrepare forms detailing custom duties, duties and taxes / VAT.\nPrepare international manifests to ensure cargo release in a timely manner.\nEnsure full compliance of all ramp activities with country policies and tax laws and in compliance with FedEx rules, procedures, practices and rules.\nInteract with customs officials and coordinate customs activities with internal staff.\nContact customers to provide information and inform about any additional tax payments.\nKeep all customs documentation well organized and filed correctly.\nPerform the classification and transfer of cargo to other airlines when required.\nProcess submission of flight information through customs computer system.\nTrack cases for different shipments.\nInventory management of loads found in urgent shipping warehouses.\nControl of supplies and inventories.\nSupport load-captain function if required.\nMay be required to perform other duties as assigned \nMinimum Requirements\nMinimum Education:\nBachelor's degree in international trade or related. \nAbility to understand English (450 TOEIC points).\nMinimum Experience:\nTechnician/technologist in international trade or business with two years of experience in handling air cargo, procedures, policies, customs laws and regulations and customs clearance processes at the airport. \nAnalytical thinking, planning and organization skills.\nGood verbal and written communication skills. \nDriver's license, preferable. \nGood administrative skills and computer knowledge. \nManagement of the English language in the customs area. \nMust be able to work flexible hours, including weekends and holidays when/if required. \nJob Posting End Date:","description_format":"text","description_chars":3851,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Customs Brokerage","Adventure Tourism","Logistics","Courier Services"],"lifecycle":[{"event":"open","at":"2026-09-05T18:29:39Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long 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