{"id":3491604,"url":"https://alion.io/job/fedex-lr160-security-operations-agent-associate","title":"LR160: Security Operations Agent Associate","company":{"id":4244,"name":"FedEx","domain":"fedex.com","url":"https://alion.io/company/fedex","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power Apps","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-29T23:48:44Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T12:50:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Welcome\nWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!\nFedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.\nFedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:\n2020 Fortune’s World Most Admired Companies (14th)\n2019 Fortune’s Best Places to Work (15th)\n2019 Forbes’s One of the “Best Employers for Diversity”\n2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)\n2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years\n2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible\n2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.\n2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.\nView current job opportunities, or search on specific criteria to find jobs that match your interests\nRC788820 LR160: Security Operations Agent Associate (Open)LR160: Security Operations Agent AssociateFull timeFedEx Centro de Operaciones\nComplejo El Quijote, Costado Norte de Intel, Bodegas 9 & 10\n99998 Belen, La Ribera\nCosta RicaExecution and coordination of administrative activities related to property security, risk analysis, prevention and investigation of occurrences.Under general supervision performs the following activities:\nTracking and pre-alert of re-shipment of HV goods;\nRegistration and setting of Spitfire vehicle locks;\nBadge registration in access control at Genetec;\nAudit of registration of driver releases at Brazil Risk;\nManifest analysis of vehicles without trackers;\nCheck-list of equipment and maintenance requests;\nVehicle checklist (AUTOTRAC TEST) Linehaul FedEx.\nChecklist of HV operations, performing bait insertions, lock setting, registration of HV FORMs, Cyltronics Lock SMs and control of check in or check out in compliance with PGR, POP Security and application of contingencies by degree of risk in the station and partners;\nControl, receipt and return of ciltronics locks on Linehaul with pre-alert sending;\nAudit of PUD cargo vehicles;\nHV load audit for weekend and holiday safety planning;\nPerforms periodic rounds during the day in the warehouse in order to identify possible losses, damages or failures in loads;\nPeriodic audit of the cargo report at the terminal to identify loads that have been stopped for too long;\nGeneral investigations, Internal and External Losses Data analysis, image search and Police reports registration;\nInteracts throughout the day with the concierge/supervisors;\nSuppport on risk sssessment of new routes, Fedex stations, partners and customer operations;\nSupport in WPVP Investigations;\nOn-site support for integration projects and security improvements;\nContainer opening\nAnti panic test, fences and FOG\nLocal quotes from suppliers.\nCrisis and conflict management.\nMay perform other activities as assigned\nAttention to details \nInterpersonal skills \nJudgment and decision-making skills 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