{"id":4087643,"url":"https://alion.io/job/feeding-south-florida-client-services-coordinator","title":"Client Services Coordinator","company":{"id":2088872,"name":"Feeding South Florida","domain":"feedingsouthflorida.org","url":"https://alion.io/company/feedingsouthflorida","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pembroke Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T19:14:55Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T20:10:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nPOSITION SUMMARY\nThe Client Services Coordinator is responsible for assistance with case management and benefits enrollment to increase food access through services that move families from a place of dependency to self-sufficiency and address the overall health and well-being of at-risk populations. They provide excellent customer service to clients and work to assist in the smooth operation of the department. The ideal candidate has a case management background and demonstrates a genuine concern for people in need of assistance, can multi-task, and believes in service above all else.\nCOMPENSATION: $21.00 - $22.50 per hour\nRequirements\nPOSITION RESPONSIBILITIES\nSupports, serves, and empowers clients in collaboration with a case management approach,assisting with government benefits applications, and developing individualized service plans topromote household economic mobility.\nServes as a subject matter expert in safety net programs including Supplemental NutritionAssistance Program (SNAP), Medicaid, Temporary Cash Assistance (TCA), and Medicare SavingsPlan.\nEducate clients about services Feeding South Florida offers to reduce food access barriers andend hunger including our Older Adult Programs, Children Programs, and Job Training Programs.\nRefer clients to appropriate community partners to address barriers to breaking the cycle ofhunger and poverty including LIHEAP, housing assistance, WIC, education, job training,safety/domestic violence, mental health/behavioral health, substance abuse, healthcare, legalservices, and more.\nEnsure necessary grant and demographic information is obtained and tracked from participatingclients and PAs, then compiled in a timely and accurate manner for weekly, monthly, quarterly,and annual reports.\nWorks with other agencies and groups to achieve greater impact, avoid duplication and enhancethe effectiveness of client services throughout FSF’s quad-county service area.\nMaintains positive relationships with clients, community partners, government agencies, andvolunteers.\nRepresents FSF at community events and meetings, including occasional support of MobilePantries to assist with distributing food and applications.\nAssist management as necessary.\nPOSITION QUALIFICATIONS\nAssociate degree (bachelor's degree preferred).\nMust be bilingual (English/Spanish).\nMinimum two years of hands-on, client services or casework experience, working with at-risk populations.\nSensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.\nStrong moral compass with the ability to exercise discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.\nExperience with, and mastery knowledge of, all state and federal benefits assistance programs such as SNAP, TCA, and Medicaid.\nAbility to work under pressure in a fast-paced environment while meeting multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.\nStrong leadership skills with the ability to take initiative.\nStrong communication skills, both written and verbal, with comfort and the ability to speak publicly and teach others.\nStrong computer skills with proficiency in Microsoft Office.\nStrong grammar, spelling, and math skills.\nPositive attitude, flexibility, and a good sense of humor.\nMust have access to reliable transportation.\nPHYSICAL DEMANDS & WORKING CONDITIONS\nHours of Operation: Organization hours are Monday-Friday, 8:00 a.m. - 5:00 p.m., however, this position is scheduled Wednesday - Sunday 8 a.m. to 5:00 p.m. This position may work additional hours occasionally throughout the year, especially during peak times such as holiday seasons, and disaster response.\nEnvironment: This position works in an office setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud.\nTravel: This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.\nOSHA Standards: Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load. \nORGANIZATION\nFeeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state’s food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.\nCORE VALUES\nFSF values service above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and\ninclusion.\nWE PROVIDE\nFull medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.\nCOMPENSATION: $21.00 - $22.50 per hour\n Equal Opportunity Employer/Drug-Free Workplace/ADA Compliant","description_format":"text","description_chars":5829,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Continuous learning","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-11T19:21:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/feeding-south-florida-client-services-coordinator","json_url":"https://alion.io/job/feeding-south-florida-client-services-coordinator.json","meta":{"generated_at":"2026-11-13T21:26:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088872},"rest":"https://alion.io/mcp/rest/get_company?id=2088872"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffeeding-south-florida-client-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffeeding-south-florida-client-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffeeding-south-florida-client-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/feeding-south-florida-client-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffeeding-south-florida-client-services-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4087643}},{"tool":"search_jobs","arguments":{"company":"feedingsouthflorida.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4087643},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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