{"id":991362,"url":"https://alion.io/job/fello-sales-operations-manager","title":"Sales Operations Manager","company":{"id":185227,"name":"Fello","domain":"fello.ai","url":"https://alion.io/company/fello","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":845},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"HubSpot","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-16T20:50:54Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-24T16:25:17Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"About Fello:\nFello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future.\nOur platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next.\nWe're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork.\nIf you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.\nAbout You:\nYou will own the sales operating system for Fello's revenue acquisition engine: forecast cadence, pipeline rigor, territory and capacity planning, SDR, AE and AM performance analytics, and the comp mechanics underneath them. This is a senior individual contributor role, and it works like an internal product manager - you own the roadmap for Sales operations, decide what gets built, write the requirements, and hand the build to our GTM Systems and GTM AI teams rather than building every workflow yourself. Within 3-months you'll be product managing our custom built application for all of our sellers: the operating model, routing and escalation paths, and the human-in-the-loop iteration that makes it convert. You report to the VP of Revenue Operations and partner daily with the VP of Sales and the CRO.\nYou Will:\nOwn the weekly and monthly forecast cadence with the VP of Sales and CRO - call accuracy, inspection rituals, and the deal-level hygiene that makes the number trustworthy.\nRun pipeline hygiene and rep accountability: stage definitions, exit criteria, aging and slippage management, and the manager rituals that enforce them.\nBuild and maintain the territory and capacity models for all three functions, including quota- setting inputs and coverage math as we scale headcount.\nDesign compensation plan refinements with the VP of Sales and CRO, and own the mechanics that pay them accurately.\nOwn the roadmap for evolving our GTM Systems, namely our custom “RevenueOS” app that serves as the main operational interface for all of our sellers, and communicate clear requirements to our GTM AI Eng team.\nMaintain and evolve the KPIs and related metric definitions used in the reporting layer for Revenue leadership.\nYou Have:\n3+ years of Sales Ops leadership at a SaaS company.\nYou have run a forecasting and pipeline-rigor program at the VP Sales or CRO level, not just produced the reports for one.\nHands-on experience building territory, capacity, and quota models through a period of real headcount or segment change.\nCompensation plan design experience - you have written plans, modeled their cost, and lived with the behavior they produced.\nReal experience with hands-on systems configuration, be it in a CRM like Hubspot or Salesforce or similarly critical Sales infrastructure.\nDemonstrated record of deploying AI in a sales ops context (e.g., agentic SDR or outboundtooling such as Clay, 11x, Regie or Artisan; AI-augmented forecasting; automated pipeline analysis). Specific examples (problem, tool, adoption, and outcome) will be expected during interviews.\nYou are a builder, not a coordinator. You are comfortable owning an outcome, scoping the work, and directing a build bench - and equally comfortable getting into the data yourself.\nOur Benefits:\nCompetitive Compensation: Attractive salary and benefits package.\nFlexible Work Environment: Fully remote work with flexible hours to promote work-life balance.\nProfessional Growth: Opportunities for career advancement and professional development.\nHealth & Wellness: Comprehensive health, dental, and vision insurance plans.\nPaid Time Off: Generous PTO and paid holidays to recharge and relax.\nCollaborative Culture: A supportive team environment that values innovation and collaboration.\nEquity Options: Opportunity to own a part of Fello and share in our success.\nCutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.","description_format":"text","description_chars":4208,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing & Sales AI","Real Estate AI"],"lifecycle":[{"event":"open","at":"2026-09-17T02:48:19Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.661,"p_room":0.75,"age_days":37,"expected_fill_days":39,"reasons":["conf:2","win:late"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/fello-sales-operations-manager","json_url":"https://alion.io/job/fello-sales-operations-manager.json","meta":{"generated_at":"2026-10-24T19:34:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28680,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185227},"rest":"https://alion.io/mcp/rest/get_company?id=185227"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffello-sales-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffello-sales-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffello-sales-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fello-sales-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffello-sales-operations-manager"}]}