{"id":787759,"url":"https://alion.io/job/fello-value-delivery-lead","title":"Value Delivery Lead","company":{"id":185227,"name":"Fello","domain":"fello.ai","url":"https://alion.io/company/fello","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":220000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":176},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-07-22T16:48:29Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-11-07T11:51:38Z","board_verified":true,"closed_at":null,"days_open":107,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":107},"description":"About Fello:\nFello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future.\nOur platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next.\nWe're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork.\nIf you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.\n About You:\nYou're the person who makes an implementation feel effortless - even when five things are moving at once. You've spent 3+ years owning onboarding, implementation, or solutions delivery at a SaaS company, and you've built a reputation for finishing what you start: outcomes, not just closed tickets. You're comfortable on camera with busy operators who can spot a script from a mile away, and you know how to build trust fast by explaining technical things in plain English. You're curious about AI, ideally have hands-on experience with LLM-based or agentic products, and you're genuinely energized by coaching people through change rather than just configuring a tool for them. Real estate knowledge - how a team, a brokerage, and a listing actually work - is a must, and it's what will let you hit the ground running.\nYou Will:\nLead every onboarding and implementation call for your portfolio of accounts - you own the room, the plan, and the outcome, with Solution Engineers looped in when the work calls for it\nDrive The Clock : Drive your accounts through a proof chain against real clocks: Time to Go Live (target: 30 days from contract), Time to 10DLC submission, Time to First Handoff, and Time to New Lead setup / First Appointment / First Listing\nOwn the Managed Phase : Stay with each account through the Managed phase - well past go-live - until leads are flowing, handoffs are happening, and appointments are booking like clockwork. Graduate accounts to Impacting only when the ROI is provable and durable, not just when the calendar says it's time\nSE Orchestration : Direct deployment, configuration, and integration work through the Solution Engineering team, staying accountable for quality and timeline even though you're not doing all the technical lift yourself\nMaking the Playbook Better : Feed your field notes back into the playbook - every friction point you hit becomes an improvement for the next implementation\nYou Have:\nProven expertise in customer-facing implementation : 3+ years of customer-facing implementation experience in onboarding, Implementation Delivery Lead , Onboarding Specialist, or Solutions roles at a SaaS company\nPresence on camera with operators. Our customers are real estate team leaders and their agents, busy small-business operators who can spot a script a mile away. You build trust fast and explain technical things in plain English.\nFluency in AI to be credible. You've worked with LLM-based or agentic products, or you've gone deep enough on modern AI tools to explain what the agent did and why. You'll be trained on Felix; curiosity and comfort with AI are the entry bar.\nOrganized under volume. Multiple accounts, multiple clocks, dependencies on SEs and carriers and customers. You run a tight board and nothing slips silently.\nOwnership-mindset. When something blocks your account, you chase it down. “Waiting on someone else” is a status, not an excuse.\nThe Coach flair. You are ready to jump on a call with the real estate teams, understand how they operate today and coach them on best practices, strategy and influence operational changes to derive more value from Fello.\nReal estate knowledge. Knowing how a team, a brokerage, and a listing actually work will shorten your ramp.\nOur Benefits:\nCompetitive Compensation: Attractive salary and benefits package.\nFlexible Work Environment: Fully remote work with flexible hours to promote work-life balance.\nProfessional Growth: Opportunities for career advancement and professional development.\nHealth & Wellness: Comprehensive health, dental, and vision insurance plans.\nPaid Time Off: Generous PTO and paid holidays to recharge and relax.\nCollaborative Culture: A supportive team environment that values innovation and collaboration.\nEquity Options: Opportunity to own a part of Fello and share in our success.\nCutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.","description_format":"text","description_chars":4688,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Marketing & Sales AI","Real Estate AI"],"lifecycle":[{"event":"open","at":"2026-09-12T02:26:31Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.546,"p_room":0.28,"age_days":107,"expected_fill_days":34,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/fello-value-delivery-lead","json_url":"https://alion.io/job/fello-value-delivery-lead.json","meta":{"generated_at":"2026-11-07T13:05:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15365,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185227},"rest":"https://alion.io/mcp/rest/get_company?id=185227"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffello-value-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffello-value-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffello-value-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fello-value-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffello-value-delivery-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":787759}},{"tool":"search_jobs","arguments":{"company":"fello.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":787759},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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