Program Manager, Compliance (12 Month Fixed-Term Contract)

About us

At Fenergo, we’re not just building software-we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.

We’re more than a global leader in AI-powered client lifecycle management-we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.

But we don’t stop there.

At Fenergo, we believe in a world where financial institutions aren’t just compliant-they’re confident. Where technology doesn’t just meet regulations-it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.

Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future-together.

What does this role entail?

We are seeking an experienced Program Manager, Compliance to join our Trust function. This is a hands-on, individual contributor role responsible for managing the day-to-day operation and delivery of Fenergo’s regulatory compliance programme within a global SaaS environment.

You will manage compliance activities including monitoring and interpreting applicable regulatory requirements and developments, assessing their applicability and impact on Fenergo’s technology and control environment, notifying relevant stakeholders of applicable changes, identifying gaps, and working cross-functionally to drive remediation, implementation and ongoing monitoring.

The role also has a strong customer-facing component, including supporting the review and negotiation of customer contracts, particularly privacy and data protection requirements and ensuring that commitments are aligned with Fenergo’s operating model and control environment.

The ideal candidate will combine strong regulatory and data protection knowledge with practical operational experience, sound commercial judgement and the ability to independently manage a complex regulatory compliance programme and its associated priorities.

Please note that this role is a 12 month fixed-term contract.

Your Responsibilities:

• Manage the day-to-day operation and delivery of Fenergo’s regulatory compliance programme, including priorities, actions, monitoring and reporting.

• Monitor, identify, analyse, and interpret regulatory requirements and developments, assess their applicability and impact on Fenergo’s operations, technology and control environment and notify relevant stakeholders of applicable changes.

• Work cross-functionally to translate regulatory requirements into practical controls and processes, identify gaps and drive remediation through to completion.

• Support the review and negotiation of customer contracts, particularly privacy, data protection, regulatory and operational requirements, and work directly with customers to agree practical positions aligned with Fenergo’s operating model.

• Develop and maintain regulatory compliance guidance, contract playbooks, FAQs and other training materials.

• Support customer due diligence and act as point of contact for regulatory compliance matters during customer audits.

• Maintain programme objectives, metrics and reporting, providing regular updates to senior management.

Requirements

Qualifications and Skills

• Bachelor’s degree in law, business or a related field; a legal background is advantageous but not required.

• Relevant professional certifications, such as CIPP/E, CIPM, CISA or equivalent, are desirable.

• Strong knowledge of GDPR, DORA and financial services outsourcing requirements, with practical experience applying them.

• Strong operational experience managing regulatory compliance activities, including regulatory monitoring, impact assessment, control implementation, gap remediation, evidence management and ongoing monitoring.

• Experience supporting the review and negotiation of customer contracts involving privacy, regulatory and operational requirements.

• Proven ability to operate independently and work cross-functionally with Legal, Product, Engineering, Security and other business teams.

• Strong analytical and commercial judgement, with excellent written and verbal communication skills.

• Highly organised and able to manage multiple priorities and deadlines independently.

Preferred Experience

• Experience working in a cloud-native SaaS environment and an understanding of cloud shared-responsibility models.

• Experience working with financial services customers and their regulatory, outsourcing and contractual requirements.

• Hands-on experience with compliance and GRC platforms.

Benefits

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI
• Company pension contribution
• Life assurance/ Income protection
• 23 days annual leave
• 3 company closure days
• Annual bonus opportunity
• Work From Home set-up allowance
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee and much more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress.
• Active sports and social club
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Recruitment Safety

For information on our recruitment process and how to verify communications from Fenergo, please visit our Careers page.