{"id":3625774,"url":"https://alion.io/job/ferguson-brand-and-creative-operations-manager","title":"Brand and Creative Operations Manager","company":{"id":5454,"name":"Ferguson","domain":"ferguson.com","url":"https://alion.io/company/ferguson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":60,"ghost_share":0,"stale_share":0.5,"repost_share":0.017,"time_to_fill_p50_days":24,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T19:38:25Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T07:54:44Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Posting:\nSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.\nBrand & Creative Operations Manager\nRole Overview\nThe Brand & Creative Operations Manager leads the technology, systems, and operational capabilities that enable Ferguson's Brand & Creative team to work more efficiently, effectively, and at scale. This role is responsible for developing and optimizing the platforms, workflows, and emerging technologies that support creative production, asset management, and the delivery of consistent brand experiences across the enterprise.\nWorking closely with the Director of Brand & Creative, this individual drives operational innovation through platform integrations, automation, and identifying and adopting AI-enabled capabilities. The role oversees the enterprise's brand technology ecosystem, ensuring associates have access to intuitive, scalable tools and resources that simplify workflows, strengthen brand consistency, and improve productivity.\nThe manager also leads day-to-day brand systems operations, technical roadmaps, and the ongoing development of capabilities that support both the Brand & Creative team and the broader organization.\nThis is a hands-on manager role who balances direct execution with people management.\nLocation: This is approved to be Remote or will be hybrid if you live near our Headquarters in Newport News, VA or Tampa, FL per Company Policy.\nKey Responsibilities\nTechnology Strategy & Platform Management\nLead the strategy, development, and optimization of brand and creative technology platforms, including Bynder, Templafy, Brand Connect, Brand on Demand, Adobe Workfront, cross-platform integration tools, and emerging solutions.\nDevelop and maintain a technology roadmap that aligns platform capabilities, investments, and enhancements with business priorities and evolving team needs.\nFind opportunities to consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption.\nOversee enterprise-facing brand tools, templates, portals, and asset libraries to ensure scalable, accessible, and consistent brand resources.\nManage technology vendor relationships, platform performance, licensing, budgets, and ongoing evaluation of capabilities.\nAI Enablement & Operational Innovation\nLead the identification, evaluation, and implementation of AI-enabled tools and capabilities that improve creative production, content development, asset management, and operational efficiency.\nPartner with internal technology, AI, and cross-functional teams to identify use cases, evaluate solutions, and support responsible adoption of emerging technologies.\nDevelop strategies to integrate AI and automation into existing workflows, reducing manual tasks and improving speed, quality, and scalability.\nChampion AI literacy, experimentation, and adoption across the Brand & Creative team through practical applications, training, and knowledge sharing.\nMonitor emerging technologies and industry advancements to find opportunities that strengthen the team's capabilities and ways of working.\nEstablish methods for evaluating the effectiveness and business impact of AI and automation initiatives.\nWorkflow Optimization & Creative Operations\nLead the development and enhancement of workflow management capabilities within Adobe Workfront and connected platforms.\nFind opportunities to automate repetitive processes, eliminate inefficiencies, and improve collaboration across creative, content, brand, and marketing teams.\nPartner with creative leadership, project management, and cross-functional team members to align operational processes with business needs.\nEstablish scalable processes, governance, and standard methodologies that support consistent execution while enabling flexibility and innovation.\nDevelop operational reporting and performance metrics to measure platform effectiveness, workflow efficiency, and opportunities for continuous improvement.\nDigital Asset Management & Brand Enablement\nOversee the enterprise digital asset management strategy, including asset organization, taxonomy, metadata, usage rights, integrations, and lifecycle management.\nEstablish scalable asset management practices that improve discoverability, accessibility, compliance, and reuse of approved creative assets.\nLead the evolution of enterprise brand portals, templates, and self-service resources that enable associates to produce compliant, on-brand materials efficiently.\nPartner with Brand Management and creative collaborators to ensure systems and resources support established brand standards and governance requirements.\nOversee integrations between brand platforms and other enterprise technologies to improve connectivity, data consistency, and user experience.\nFind opportunities to expand self-service capabilities and reduce manual support requirements across the organization.\nTeam Leadership & Operational Oversight\nLead and develop the Brand Systems function, providing direction, prioritization, and oversight of day-to-day platform administration and operational support.\nOversee technical documentation, platform maintenance, asset requests, reporting, and brand resource support.\nProvide operational oversight of branded merchandise, print, and ordering platforms, including vendor coordination and process optimization.\nEstablish service standards, operational procedures, and support processes that ensure reliable and responsive service to internal partners.\nManage platform-related budgets, vendor contracts, renewals, and technology investments to maximize value and operational efficiency.\nCollaborate with Brand Management, Creative, IT, Procurement, and other business partners to ensure technology solutions meet organizational needs.\nFoster a culture of continuous improvement, innovation, and knowledge sharing across the Brand & Creative organization.\nPreferred Qualifications\nBachelor's degree in Marketing, Communications, Business, Information Systems, or a related field.\n5+ years of experience in creative operations, marketing technology, digital asset management, or a related area.\nExperience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion or similar solutions.\nExperience in managing templated solutions\nKnowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies.\nExperience managing technology vendors, budgets, and platform investments.\nComfortable being a doer and people Manager\nStrong analytical, communication, and cross-functional leadership skills.\nProven ability to drive operational improvements and technology adoption.\nAt Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!\n-\nPay Range:\n-\nActual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.\n-\n$8,233.34 - $13,175.00-\nEstimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.\n-\nThis role is Bonus or Incentive Plan eligible.\n-\nFerguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.\n-\nThe Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.\nFerguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/SexualOrientation/GenderIdentity.\nEqual Employment Opportunity and Reasonable Accommodation Information","description_format":"text","description_chars":9239,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-11-02T19:38:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.585,"p_room":1,"age_days":7,"expected_fill_days":24,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/ferguson-brand-and-creative-operations-manager","json_url":"https://alion.io/job/ferguson-brand-and-creative-operations-manager.json","meta":{"generated_at":"2026-11-10T12:56:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5454},"rest":"https://alion.io/mcp/rest/get_company?id=5454"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fferguson-brand-and-creative-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fferguson-brand-and-creative-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fferguson-brand-and-creative-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ferguson-brand-and-creative-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fferguson-brand-and-creative-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3625774}},{"tool":"search_jobs","arguments":{"company":"ferguson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3625774},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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