Senior Facilitator - Training Delivery

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.

Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Senior Facilitator - Training Delivery is responsible for delivering high-priority learning programs across the enterprise, aligned with a specialized area of expertise. This role models best-in-class delivery and serves as a mentor to other facilitators, helping elevate enterprise learning standards.

The position partners closely with learning leaders and program managers to shape the learner experience, influence program execution, and support delivery innovation. They also consult on program enhancements, offer insight into content improvements, and may contribute to strategic elements of program planning or stakeholder alignment.

The role frequently leads sessions requiring subject-matter expertise or certification and supports the broader learning culture by ensuring consistency and excellence in delivery. Success is measured by the trainer’s ability to drive learner engagement, support skill growth at scale, and contribute meaningfully to enterprise learning priorities through expert facilitation and strategic partnership.

Location:

This role is based out of Ferguson corporate Tampa offices (Gasworx, Ybor City location) opening spring of 2027. Remote work with some travel to corporate offices in Newport News VA and for certifications as needed during onboarding. The role will work remotely in Tampa then move full time in office at time of opening (spring/summer 2027).

Responsibilities:

• Lead delivery of high-impact and high-visibility learning programs.
• Mentor and coach other trainers to ensure delivery quality and consistency.
• Partner with program managers to enhance learning experience and outcomes.
• Provide feedback to inform content improvement and delivery strategy.
• Contribute to enterprise learning initiatives, including facilitator development.

Qualifications, Experience and Tenure:

• Bachelor’s degree required or equivalent experience in facilitation and delivery.
• 5+ years in facilitation; training delivery, business training, or learning & development. experience mentoring peers or supporting design iterations.
• Certifications in learning & development (e.g., CPLP, ATD) or progress towards are a plus.
• Certifications in the facilitation of Leadership Development are a plus.
• Experience designing and delivering programs for diverse audiences and business functions.
• Prior experience mentoring or supporting other trainers is preferred.
• Experience with virtual and blended learning methods is a plus.
• Experience in a large or multi-site organization is preferred.

Impact and Results:

Focus: Delivers enterprise-wide programs and models best-in-class facilitation.

Collaboration Level: Acts as a strategic delivery partner and consults with learning managers on enhancements.

Influence: Shapes delivery experience, mentors peers, and may engage in design or strategy planning.

Scope of Delivery: Leads sessions across specialized capability (often requiring certification) areas and audiences; supports learning culture enterprise-wide.

Expected Impact: Elevates delivery standards, drives learner growth, and supports strategic learning priorities.

Advanced Facilitation: Models best-in-class delivery across formats and audiences.

Peer Leadership: Coaches others and supports a culture of excellence.

Strategic Thinking: Anticipates learner and program needs to elevate impact.

Feedback & Influence: Offers actionable insights to improve programs and delivery.

Enterprise Mindset: Connects individual sessions to broader org learning goals.

Agility: Navigates change and adapts facilitation style to evolving needs.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/SexualOrientation/GenderIdentity.

Equal Employment Opportunity and Reasonable Accommodation Information