{"id":4325087,"url":"https://alion.io/job/ferrellgas-ar-support-specialist","title":"AR Support Specialist","company":{"id":2155351,"name":"Ferrellgas","domain":"ferrellgas.com","url":"https://alion.io/company/ferrellgas","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-15T00:12:20Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T00:12:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nFerrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 - and that trust starts with our people. We are looking for an Accounts Receivable Support Specialist to join our team! This position is responsible for researching unapplied funds that may be a result of overpayment, mis-applied payment, or account reconciliation. This person will be the primary contact for communicating budget bill changes, handling each call professionally, efficiently, and with exceptional customer service. This candidate is also responsible for all customer correspondence and documentation requests that are related to the unapplied or budget bill process. Typically requires a associate degree in accounting and 1+ years experience.\nWhy You’ll Love Working Here\nAt Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:\nComprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance\nIncome Protection: Company-provided short-term and long-term disability, life insurance, and AD&D\n Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)\n Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement\n Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support\n Employee Perks: Referral program, employee discount programs, and propane savings\nResponsibilities\nWithin in a team environment, handles all unapplied research for customers with identified unapplied instances.\nResearches and resolves cash application issues.\nHandles customer correspondence related to the unapplied. May require direct communication with customers to resolve.\nResearch overpayments.\nResponds to customer inquiries regarding any payment application issue.\nHandles outbound calls to customer regarding their budget bill plan.\nHandles customer correspondence related to the budget bill communication.\nResearch customer set up using the budget bill calculator and other related tools.\nResponds to customer inquiries regarding budget bill\nTroubleshoots and produces quick resolution.\nQualifications\nAssociate degree in accounting or related field preferred.\n1+ years of related Accounts Receivable experience.\nAble to interact professionally with internal and external Ferrellgas customers.\nProficiency in Microsoft Office applications (Word, Excel).\nExcellent communication (written and verbal) and interpretation skills.\nDetail oriented and highly organized.\nSalesforce/PeopleSoft experience preferred.\nMust be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States\nApplicants must not now, or any time in the future, require sponsorship for an employment visa.\nWhy Ferrellgas?\nAt Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.\nHear from our current employees and discover the people behind Ferrellgas: Employee Testimonials\nReady to take the next step in your career? Apply today and be part of our growing team!","description_format":"text","description_chars":3499,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Alternative Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-15T00:12:20Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":50,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 50 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-11-15T00:46:17Z"},"pay":null,"html_url":"https://alion.io/job/ferrellgas-ar-support-specialist","json_url":"https://alion.io/job/ferrellgas-ar-support-specialist.json","meta":{"generated_at":"2026-11-15T00:46:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1414,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2155351},"rest":"https://alion.io/mcp/rest/get_company?id=2155351"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fferrellgas-ar-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fferrellgas-ar-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fferrellgas-ar-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ferrellgas-ar-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fferrellgas-ar-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4325087}},{"tool":"search_jobs","arguments":{"company":"ferrellgas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4325087},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}