Operations Supervisor

Overview

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 - and that trust starts with our people.

Ferrellgas is seeking a District Manager to join the Raleigh/Aberdeen/Fayetteville team. As the District Manager, you will embody business ownership, setting a benchmark for excellence while inspiring your team to embrace new opportunities, safeguard our customer base, and expand market share. This position is primarily field-based, requiring active engagement in operations, customer interactions, and employee development, with necessary travel between locations. Experience in the propane or oil and gas industry would be beneficial.

Why You’ll Love Working Here

At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:

• Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
• Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
• Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
• Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
• Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
• Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities

• District Leadership & Business Ownership: Act as the business owner for the district, taking full accountability for the district’s P&L, budget management, safety performance, sales growth, and personnel development.
• Field Operations & Customer Interaction: Engage directly with field operations to ensure smooth daily operations, develop and maintain customer relationships, and resolve any issues that arise to drive customer satisfaction and retention.
• Employee Management & Development: Select, train, and coach district employees, fostering a culture of teamwork, continuous learning, and high performance. Create and sustain an environment that supports employee morale and engagement, ensuring the development of talent within the district.
• Safety & Compliance: Ensure district operations comply with company safety standards, DOT regulations, and other applicable laws. Continuously monitor safety performance and ensure all locations are adhering to safety protocols and regulations.
• Customer Service & Retention: Instill and uphold a customer service culture that emphasizes customer retention, building strong relationships, and ensuring customer loyalty. Identify and implement opportunities to improve service levels and expand market share.
• Sales & Market Expansion: Drive sales growth within the district, capturing new business opportunities and expanding market share. Monitor competitor activity and market trends to stay ahead of industry shifts and customer needs.
• Performance Management: Set clear performance goals for each location within the district, ensuring alignment with overall company objectives. Review performance regularly, providing feedback, support, and development opportunities to employees.
• Travel & Multi-Location Management: Travel between district locations as needed to ensure operational success, assess challenges, and provide leadership support. Manage resources effectively to meet operational demands and customer expectations.
• Team Leadership & Culture: Inspire and motivate the team to embrace new opportunities, champion the district’s vision, and achieve business goals. Serve as a role model for leadership, accountability, and operational excellence.

Qualifications

• Bachelor’s degree or equivalent experience in lieu of a degree
• DOT or propane gas experience
• CDL with hazmat endorsement
• Solid understanding of distribution and dispatching
• Solid understanding of expense management concepts
• Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers

• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States

• Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Work Environment:

• This is a field-based, hands-on leadership position. Travel between district locations is required.
• The role may involve extended hours, including evenings and weekends, depending on operational needs and customer requirements.

Why Ferrellgas?

At Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.

Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials

Ready to take the next step in your career? Apply today and be part of our growing team!