{"id":4291434,"url":"https://alion.io/job/ferrellgas-retail-sales-coordinator","title":"Retail Sales Coordinator","company":{"id":2155351,"name":"Ferrellgas","domain":"ferrellgas.com","url":"https://alion.io/company/ferrellgas","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-13T23:27:09Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T23:27:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nUnder general direction, the primary focus of this position includes but is not limited to, supporting our Account Managers with any administrative tasks, answer customer related questions regarding billing discrepancies, payments, disputes, and provide invoice documentation to the customer as requested. This involves prioritizing, ensuring timeliness, maintaining a level of quality, providing recommendations, dispute resolution, and reporting variances.\nAt Ferrellgas our corporate roles are fully remote, enabling talented professionals to support our field operations from wherever they are. These positions play a critical role in driving business growth, providing strategic and operational support that empowers our teams in the field to deliver exceptional results.\nWhy You’ll Love Working Here\nAt Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:\nComprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance\nIncome Protection: Company-provided short-term and long-term disability, life insurance, and AD&D\n Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)\n Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement\n Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support\nEmployee Perks: Referral program, employee discount programs, and propane savings\nResponsibilities\nInteracts and communicates with assigned Account Managers regarding new and existing customer accounts to ensure strong customer support.\nEnters all new and modified account/location data into the customer database received from account managers.\nExecutes status changes within user interface for our customer database, including accounts/locations per requests from sales, accounting, and operations personnel.\nDistributes state tax documents to the tax department to ensure customer billing is accurate.\nHandles customer calls relating to any account maintenance or complaints of service; investigates the basis of the complaint; and answers account questions, issues, and problems.\nFollows up on customer inquiries via email or phone with accounts when appropriate to ensure key tasks are completed.\nIdentifies, researches, and partners with supporting departments to resolve customer issues including, but not limited to customer inquiries, billings discrepancies, and service-related concerns.\nUpdates pricing structures within customer database account pages at the request of the account manager or manager.\nProcesses and updates purchase orders for orders with customers.\nHelps minimize the number of de-install requests that originate from high volume and profitable locations.\nMakes decisions on their own relative to account maintenance on any AM accounts and proactively addresses issues.\nDocuments, maintains, and follows up on database requests within internal IT audit tools.\nExecutes other projects as requested by the Account Managers and local field leadership teams.\nAssists with other miscellaneous administrative tasks.\nQualifications\nHigh school diploma or equivalent required.\n1+ years of experience in sales and administrative tasks, including hands on experience working with customers at all levels.\nMust have customer service focused approach to work.\nDemonstrates ability to manage heavy workload on a consistent basis.\nAbility to organize and prioritize work.\nExcellent communication and organization skills.\nSolid Microsoft Office skills.\nSalesforce experience preferred.\nMust be a U.S. citizen, national, permanent resident, or otherwise authorized to work in the United States \nApplicants must not require visa sponsorship now or in the future\nWhy Ferrellgas?\nAt Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.\nHear from our current employees and discover the people behind Ferrellgas: Employee Testimonials\nReady to take the next step in your career? Apply today and be part of our growing team!","description_format":"text","description_chars":4439,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":true,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Alternative Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-13T23:27:09Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":49,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 49 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-11-14T02:11:32Z"},"pay":null,"html_url":"https://alion.io/job/ferrellgas-retail-sales-coordinator","json_url":"https://alion.io/job/ferrellgas-retail-sales-coordinator.json","meta":{"generated_at":"2026-11-14T02:11:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2652,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2155351},"rest":"https://alion.io/mcp/rest/get_company?id=2155351"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fferrellgas-retail-sales-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fferrellgas-retail-sales-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fferrellgas-retail-sales-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ferrellgas-retail-sales-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fferrellgas-retail-sales-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4291434}},{"tool":"search_jobs","arguments":{"company":"ferrellgas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4291434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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