{"id":2055895,"url":"https://alion.io/job/ferrero-2026-customs-manager","title":"Customs Manager","company":{"id":706532,"name":"Ferrero","domain":"ferrero.com","url":"https://alion.io/company/ferrero-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parsippany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":142106,"max":189355,"currency":"USD","period":"year","gross":null,"usd_annual":189355},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T16:10:19Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"About the Role:\nWe have a current opening for a Customs Manager and are actively reviewing applications.\nEnsure governance and management within the Customs operating model, being accountable for managing and coordinating consistent, compliant, and efficient customs operations across the United States, Puerto Rico and Canada, navigating the increased complexity of the overall Custom regulations in the NAM Area (and globally) and its continuous evolution and establishing, within the Finance function, a structured internal presidium and center of excellence for all the Customs related matters.\nMain Responsibilities:\nThe main responsibilities of the NAM Customs manager will be the following\nCustoms management and trade optimization\nOwn the local customs risk management framework, including risk taxonomy, assessment criteria, thresholds, and classification principles;\nIdentify, assess, and consolidate customs risk exposures (classification, origin, valuation, FTA eligibility), challenging regional stakeholders and driving mitigation actions;\nOversee the design, implementation, and continuous improvement of customs controls, ensuring effectiveness across entry processes, broker activities, and internal governance\nCustoms policies and governance framework\nDefine, own, and continuously evolve the customs compliance framework, including policies, procedures, and internal control standards aligned with global requirements as well as local legislation\nCompliance goverance and operational oversight\nEnsure full compliance with local customs regulations across classification, origin, valuation, and trade program requirements;\nOversee customs execution quality, including entry accuracy, broker performance, validation controls, and reconciliation processes\nDigital transformation and technology enablement\nDefine and own functional local requirements and governance for customs digital tools (e.g., classification engines, trade management systems, dashboards, and analytics platforms);\nDrive adoption of data-driven customs processes, ensuring transparency, standardization, and scalability across the region\nRegulatory management, monitoring the Customs policies evolutions and changes,anticipating the implication for the Company\nAct as primary liaison with customs authorities, managing audits, reviews, inquiries, and negotiation of corrective action plans;\nMonitor and interpret regulatory developments, assessing impact on operations and ensuring timely and consistent implementation\nTeam leadership and organizational capability\nAccountable for building and developing regional customs capabilities, ensuring alignment with Group standards, compliance culture, and business needs;\nLead, coach, and develop team members (where applicable), fostering technical expertise, accountability, and continuous improvement mindset\nAbout You:\nPrevious experience of at least 8 years in Multinationals (ideally in the US) or in the consultancy\nDegree in Finance, Trade, Law, Supply Chain or equivalent\nLicensed Customs Broker (LCB) preferred\nStrong knowledge of WTO, valuation, trade frameworks\nFamiliarity in dealing with Customs Authorities systems\nAdditional certifications in trade/customs are a plus\nThe role requires the capability to manage and influence cross-functional stakeholders (Supply Chain, Finance, Tax, Procurement) and external providers (brokers, advisors), establishing governance, discipline and accountability. Capable of providing valuable advice, from a Customs perspective, that could influence and guide - under the guidance and validation of the Group Customs - the business decisions and initiatives.\nArtificial Intelligence Disclosure\nAs part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.\nWhat We Offer:\nCareers with caring built in - discover our benefits here.\nThe base compensation range for this position is $142,106.00 - $189,355.00. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.\nIn addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.\nAbout Ferrero:\nFerrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.\nDE&I at Ferrero:\nFerrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.\nFind out more here.\nFerrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.\nFerrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.","description_format":"text","description_chars":6478,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Confectionery"],"lifecycle":[{"event":"open","at":"2026-10-07T23:40:21Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.697,"p_room":0.55,"age_days":32,"expected_fill_days":23,"reasons":["conf:9","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":189355,"is_top_pay":true},"html_url":"https://alion.io/job/ferrero-2026-customs-manager","json_url":"https://alion.io/job/ferrero-2026-customs-manager.json","meta":{"generated_at":"2026-10-13T04:23:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":706532},"rest":"https://alion.io/mcp/rest/get_company?id=706532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fferrero-2026-customs-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fferrero-2026-customs-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fferrero-2026-customs-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ferrero-2026-customs-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fferrero-2026-customs-manager"}]}