{"id":2147258,"url":"https://alion.io/job/ferrovial-it-coordinator","title":"IT Coordinator","company":{"id":5225,"name":"Ferrovial","domain":"ferrovial.com","url":"https://alion.io/company/ferrovial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":41,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":126000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":371},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T20:46:53Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Who is NTE, NTE 35W, and LBJ?\nThe North Tarrant Express (NTE) was the first design-build-finance-operate-maintainmanaged lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.\nThe North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.\nThe LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significanttransportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.\nWhat makes us different?\nOur people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.\nJob Description:\nThe IT Coordinator supports the day-to-day delivery of Information Technology services across the organization. The position serves as a liaison among end users, corporate IT teams, vendors, and business stakeholders to help ensure reliable operation of technology services, end-user computing, telecommunications, mobile devices, physical security systems, and local infrastructure. The role coordinates IT support, project implementations, cybersecurity and compliance activities, asset lifecycle management, access administration, vendor services, and technology deployments while following corporate policies, procedures, and service standards.\nKey Responsibilities:\nIT Support and Service Delivery\nProvide onsite and remote technical support for desktops, laptops, docking stations, monitors, printers, mobile devices, tablets, conference room technologies, Microsoft 365 applications, Microsoft Teams, and related business systems.\nCoordinate and track incidents and service requests through the corporate ticket management system, including prioritization, escalation, user communication, and closure.\nTroubleshoot hardware, software, connectivity, telecommunications, and end-user technology issues, escalating complex matters to the appropriate support teams.\nMaintain accurate support records, technical documentation, user guides, and resolution histories.\nIT Operations and Infrastructure Support\nAssist with the administration, maintenance, and operational support of local IT infrastructure.\nSupport network equipment installations, circuit activations, hardware replacements, equipment upgrades, and connectivity troubleshooting.\nCoordinate vendor maintenance activities, service windows, and corrective actions for operational issues.\nSupport business continuity and recovery activities during technology outages or service disruptions.\nIT Asset Lifecycle Management\nMaintain accurate inventory records for laptops, desktops, monitors, printers, tablets, mobile phones, hotspots, radios, and related equipment.\nCoordinate receiving, tagging, deployment, assignment, transfer, recovery, warranty support, reconciliation, and secure disposal of company technology assets.\nPerform periodic inventory reviews and maintain hardware replacement and lifecycle planning records.\nMobile Device and Telecommunications Management\nAdminister corporate cellular devices, service plans, hotspots, tablets, radios, and associated mobile services.\nCoordinate activations, changes, upgrades, suspensions, replacements, and troubleshooting with telecommunications providers.\nMaintain cellular account, inventory, usage, and billing documentation.\nAccess Administration and Employee Lifecycle Support\nCoordinate IT onboarding, offboarding, employee transfers, workstation moves, and technology provisioning activities.\nProcess and track requests for application, system, SharePoint, building, and technology access in accordance with approved authorization procedures.\nMaintain access records and support periodic user-access reviews and compliance audits.\nCoordinate recovery of equipment, credentials, access badges, and assigned technology assets during employee separations.\nPhysical Security and Building Access Systems\nMaintain building access records, access permissions, security badges, and key fob administration.\nSupport access control systems, badge readers, door-control hardware, and related security technologies.\nCoordinate vendor repairs and assist with physical access reviews, audits, and documentation.\nIT Project Coordination\nCoordinate approved IT infrastructure, cybersecurity, telecommunications, software, and business technology projects.\nAssist with planning, scheduling, procurement, testing, implementation, deployment, and project documentation.\nTrack project milestones, risks, dependencies, action items, and stakeholder communications.\nSupport office relocations, conference room deployments, technology refreshes, system upgrades, and continuous improvement initiatives.\nVendor and Procurement Coordination\nObtain quotations and pricing from approved vendors and service providers.\nCoordinate purchases, equipment deliveries, warranty claims, replacements, site visits, installations, maintenance, and support engagements.\nAssist with invoice validation, receiving documentation, procurement records, and vendor contact information.\nCybersecurity, Compliance, and Audit Support\nSupport cybersecurity and compliance activities by maintaining accurate asset, access, and configuration records.\nAssist with internal and external audits, vulnerability remediation tracking, control reviews, and evidence collection.\nPromptly escalate suspected cybersecurity incidents, unauthorized access, control deficiencies, or technology risks in accordance with company procedures.\nSupport software compliance, access governance, and adherence to corporate security policies and standards.\nDocumentation and Continuous Improvement\nDevelop, maintain, and update procedures, work instructions, user guides, support documents, project records, and audit evidence.\nIdentify opportunities to improve service delivery, operational efficiency, asset management, access administration, and the user experience.\nAssist with departmental metrics, operational reports, and performance indicators.\nEmergency and After-Hours Support\nParticipate in planned after-hours maintenance, implementations, and service upgrades when required.\nWhen delegated by IT management, coordinate the initial response to critical operational incidents and emergency situations and escalate issues to the appropriate support teams.\nQualifications:\nAssociates degree in Information Technology, Computer Science, Information Systems, Business Technology or related field, Bachelor’s preferred\n5-7+ years of experience supporting IT operations, end-user computing, telecommunications, asset management, access administration, or technology project coordination.\nExperience supporting multi-site operations and working with service desk, ticketing, and asset management systems preferred.\nIntermediate to Advanced knowledge in Microsoft Office products\nWork requires professional written and verbal communication and interpersonal skills. \nWillingness to work a flexible schedule\nProfessional Qualities:\nEffectively and professionally manage tasks and deadlines \nAbility to interact with colleagues\nPossess strong and positive verbal, written, interpersonal, and documentation skills\nMultitask and problem-solve within a fast-paced environment\nPerform all essential duties and responsibilities while demonstrating initiative, performing quality work within deadlines and interacting professionally and proactively with other employees and with multiple organizations \nComputer Skills:\nMicrosoft Windows, Microsoft 365, Microsoft Teams, endpoint devices, printers, conference room systems, and collaboration technologies.\nFundamental networking concepts, including TCP/IP, switching, wireless connectivity, and basic connectivity troubleshooting.\nMobile device administration, IT asset management, access control systems, IT service management processes, and cybersecurity best practices.\nCompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Fundamentals, or a comparable industry are the preferred certifications.\nWork Environment & Physical Demands:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nAbility to move and install standard IT equipment and peripherals, including lifting and moving items weighing up to 50 pounds, with reasonable accommodation as applicable.\nAbility to work in office, equipment room, data center, warehouse, and field environments.\nRegular travel between supported Dallas-Fort Worth facilities and project locations; occasional travel outside the region may be required.\nOccasional after-hours support may be required for planned implementations, maintenance, service upgrades, or urgent operational needs.\nThe noise level in the work environment is usually quiet\nSpecific vision abilities required by this job include ability to adjust focus, as necessary to use a computer\nWhile performing the duties of this job, the employee is regularly required to talk or hear\nThe employee is frequently required to stand, walk and sit","description_format":"text","description_chars":11025,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Transport Infrastructure","Property Development","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-09T04:37:03Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.596,"p_room":1,"age_days":5,"expected_fill_days":17,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/ferrovial-it-coordinator","json_url":"https://alion.io/job/ferrovial-it-coordinator.json","meta":{"generated_at":"2026-10-13T00:21:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5225},"rest":"https://alion.io/mcp/rest/get_company?id=5225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fferrovial-it-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fferrovial-it-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fferrovial-it-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ferrovial-it-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fferrovial-it-coordinator"}]}